Harin Ramirez
Houston
Summary
Certified Clinical Medical Assistant (CCMA) with over 7 years of experience in customer service and 4+ years supporting youth development programs.
Skilled in patient intake, vital signs, EHR documentation, phlebotomy, and infection control.
Known for strong communication, organization, and the ability to provide compassionate patient care in fast-paced environment. Passionate about patient education and committed to delivering high quality care while continuing to grow in the healthcare field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Membership Coordinator
Boys and Girls Club of Greater Houston
Houston, TX
05.2021 - Current
- Coordinated membership operations, including data entry, reporting, and record maintenance
- Maintain accurate membership databases and generate reports as needed
- Provide excellence customer service and professional communication with families and staff
- Supervise and manage member flow to ensure safety and organization within the facility
- Assist with incident documentation and reporting
- Support special event and collaborate with team members across departments
Youth Development Specialist
Boys and Girls Club of Greater Houston
Houston, TX
05.2021 - 04.2025
- Led programs that promote youth development, character building, and social- emotional learning
- Create a safe, structure, and engaging environment for children and adolescents
- Monitored program quality, safety, and overall club operations
- Manage classroom behavior and facilitated group activities
- Coordinated field trips and mentorship programs
- Evaluate program effectiveness and implement improvements
Retail Sales Associate Cashier
Family Dollar
Houston, TX
09.2020 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained organized merchandise displays to enhance store presentation.
- Assisted customers with product selection and inquiries to improve satisfaction.
- Trained new staff on cash handling procedures and store policies.
- Demonstrated strong multitasking and attention to detail
- Resolved customers concerns professionally and efficiently
Sales Associate
Ashley Stewart
Houston, TX
06.2019 - 03.2020
- Enhanced customer engagement through personalized service and product recommendations.
- Managed inventory levels to optimize stock availability and presentation.
- Facilitated training sessions for new sales associates to improve team performance.
- Implemented visual merchandising strategies to enhance store appeal and increase foot traffic.
- Developed strong relationships with loyal customers, fostering repeat business and referrals.
- Collaborated with management on promotional events to drive sales growth and brand awareness.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Madison High School
Houston, TX05-2020
Skills
- Patient intake & Vital Signs
- EHR Documentation & Patient Charting
- Phlebotomy & Injections
- Appointment Scheduling
- Infection Control & Safety
- Patient care & Education
- Medical Terminology
- Team Collaboration
- Attention to detail
- Organization & Multitasking
- Customer Service
- Written and oral communication
Accomplishments
- Promoted from Youth Development staff to Membership Coordinator based on performance and leadership
- Achieved 1st place in chocolate sales by exceeding customer engagement and sales targets
- Recognized as Employee of the Month on two occasions for outstanding performance and dedication
Certification
- Certified Clinical Medical Assistant (CCMA)
- CPR Certification
- AED Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Membership Coordinator
Boys and Girls Club of Greater Houston
05.2021 - Current
Youth Development Specialist
Boys and Girls Club of Greater Houston
05.2021 - 04.2025
Retail Sales Associate Cashier
Family Dollar
09.2020 - 04.2021
Sales Associate
Ashley Stewart
06.2019 - 03.2020
High School Diploma -
Madison High School