Haris Bukvic
Sherwin Williams Co
Corinth,Texas
2
Languages
1
Certification
8
years of professional experience
Professional with strong background in customer service and technical support, prepared for a service-oriented role. Known for excellent problem-solving skills, effective communication and commitment to team collaboration. Adaptable to changing needs and consistently focused on achieving impactful results. Proficient in handling inquiries, resolving issues and ensuring customer satisfaction. Reliable, resourceful and ready to contribute to dynamic work environments.
Work History
Automotive Supply Delivery Driver/Freight Handler
1 Year 8 Months- Managed delivery schedules efficiently, minimizing delays and optimizing routes.
- Assisted in inventory management, tracking stock levels and reporting shortages.
- Communicated effectively with customers regarding delivery status and any issues encountered.
- Assisted customers with product recommendations, color matching and order support to ensure high customer satisfaction.
Fulfillment Team Member
1 Year 8 Months- Resolved customer inquiries related to order status and delivery issues effectively.
- Proactively addressed customer needs, resulting in a 20% increase in customer satisfaction scores.
- Stocked designated items on shelves, end caps and displays.
- Collaborated with cross-functional teams to optimize supply chain logistics and distribution.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
SL/Assistant Manager
3 Years 5 Months- Oversaw daily operations to maintain store cleanliness and organization.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Managed daily operations, including opening/closing, cash handling and pizza preparation, leading to an increase in operational efficiency.
- Trained and supervised a team of 6+ employees, which resulted in an increase in team productivity and an improvement in customer satisfaction.
Sales Associate
5 Months- Assisted customers in selecting automotive parts and promoted product knowledge.
- Managed inventory levels, ensuring timely restocking of popular items and optimizing shelf space.
- Maintained accurate cash drawings, ensuring financial accuracy.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma
Skills
Microsoft Windows and Office
Complex Problem-solving
Attention to detail
Multitasking and organization
Adaptability and flexibility
Customer service
Positive attitude
Teamwork and collaboration
Certification
- Food handling, Papa John's - 2019-2022
Languages
English
Native or Bilingual
Bosnian
Professional Working
Timeline
Automotive Supply Delivery Driver/Freight Handler
Sherwin Williams Co
12.2024 - CurrentRead More
Fulfillment Team Member
Target
08.2022 - 04.2024Read More
SL/Assistant Manager
Papa John's Pizza
03.2019 - 08.2022Read More
Sales Associate
AutoZone
10.2018 - 03.2019Read More
Lake Dallas High School
High School Diploma
Read More