Harjoban Singh
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
7
7
years of professional experience
Work History
Delivery Associate
Amazon
Oakley, CA
05.2025 - Current
- Operated delivery vehicles to ensure timely and efficient package distribution.
- Managed route optimization to enhance delivery efficiency and reduce transit times.
- Trained new associates on safety protocols and operational procedures.
- Coordinated with warehouse teams to streamline order fulfillment processes.
Customer Service Associate
Rebel Convenience Stores
202 S Mountain Ave, Upland, CA 91786
07.2024 - 03.2025
- Resolved customer inquiries through various channels, enhancing overall satisfaction.
- Managed product returns and exchanges, streamlining processes for efficiency.
- Trained new associates on customer service protocols and systems usage.
- Collaborated with team members to improve service delivery and response times.
Security Guard
Quad Security
Frankston
01.2023 - 06.2024
- Monitored premises using surveillance systems to ensure safety and security compliance.
- Conducted regular patrols to deter criminal activity and maintain a secure environment.
- Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
- Implemented access control measures to restrict unauthorized entry during high-traffic hours.
Security Guard
N Force Security
Melbourne, Australia
07.2020 - 12.2023
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Conducted regular patrols to ensure safety and security of property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Civic transport services
clayton, Australia
08.2018 - 06.2020
- Operated company vehicles for local and regional deliveries while maintaining a 100% clean driving record.
- Ensured safe handling and on-time delivery of packages, meeting strict deadlines.
- Used GPS navigation and route optimization to reduce delivery times and fuel costs.
Education
Diploma in Hospitality Management - hospitality industry practices and customer service
RGIT College
12 2023
Diploma in Management - management principles and strategies
RGIT College
6 2020
Skills
- Data entry
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Relationship building
- Incident reporting
- General security
License - Type
Guard Card
Californian driving license
Timeline
Delivery Associate
Amazon
05.2025 - Current
Customer Service Associate
Rebel Convenience Stores
07.2024 - 03.2025
Security Guard
Quad Security
01.2023 - 06.2024
Security Guard
N Force Security
07.2020 - 12.2023
Civic transport services
08.2018 - 06.2020
Diploma in Management - management principles and strategies
RGIT College
Diploma in Hospitality Management - hospitality industry practices and customer service
RGIT College