Your Name
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Tattoo Artist
Inkfamous Tattoo Studio
Katy, TX
12.2020 - Current
- Created custom tattoo designs for customers.
- Kept areas neat and clean
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Grew client base by marketing services.
Call Center Representative
Tennis Express
Houston
01.2022 - 01.2023
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Aviation Maintenance Administrator
USN
09.2017 - 07.2020
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
- Maintained the maintenance of 10 aircraft throughout over 1500 flights.
Education
Cy Fair High School
Skills
- Work Schedule Development
- Cleaning
- Business Knowledge
- Customer Support
- Service Quality
- Team Management
- Customer Experience
- Constructive Feedback
- Sales Activities
- Mentoring
- Train Employees
- Managing Appointments
- Sell Products
- Sales Strategies
- Sales and Marketing
- Reading Comprehension
- Time Management
- Critical Thinking
- Active Listening
Timeline
Call Center Representative
Tennis Express
01.2022 - 01.2023
Tattoo Artist
Inkfamous Tattoo Studio
12.2020 - Current
Aviation Maintenance Administrator
USN
09.2017 - 07.2020
Cy Fair High School