Harlee Gabbard
Richmond,KY
Summary
Proformance-driven and dependable leader. I am highly skilled in customer service, retail, social media and marketing. Successful at innovative problem solving and exceeding clients expectations. Extensive retail and customer service experience to ensure customers are confident in their decisions and leave satisfied. Compassionate, Caring, and Organized are all skills that have lead to my success. I am always looking to optimize individual experiences into long-term success. Highly motivated to learn, grow, and achieve continued success in my field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resources
Longship
Lexington KY
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Worked along side our Human Resources Director, Chief of Staff, & President.
- Tracked shipments and trucks out on deliveries.
Lead Teacher
The Growing Place
Richmond KY
05.2022 - 01.2023
- .Planned and implemented different daily activities to enhance overall development and growth of every student.
- Assisted and supervised 11 children through entire school day.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Promoted sensory development by providing access to different textures.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners
Bridal Stylist
Relix Bridal
10.2021 - 05.2022
- Sold and fitted gowns for brides-to-be based off personal style and body type.
- Became Justin Alexander certified bridal stylist.
- Provided fashion knowledge with customer support attitude.
- Provided accurate information about designers, pricing, and materials etc.
- Participated in Bridal Expos/shows.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Created content for social media such as modeling new inventory, creating highlights and reels, and making videos, etc.
- Kept in contact with designers via email about trends and COVID-19 polices regarding shipping information, etc.
- Followed up with my coworkers about trends and ideas weekly.
- On day to day basis, followed up with brides via text, email, and phone to answer any questions.
- Boxed and unboxed inventory and new packages.
Cashier/Customer Service Associate
Funtown Quick Mart
02.2020 - 07.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
BBA - Communications
Eastern Kentucky University
Richmond, KY12.2024
High School Diploma -
Owsley County High School
Booneville, KY05.2020
Skills
- Social Media Content
- Excellent Communication
- Child Care
- Marketing Strategies
- Video Creation and Editing
- Leadership skills
- Highly Organized
- Team Player
- Customer Support
- Fashion Knowledge
Accomplishments
- Presidents List at Eastern Kentucky University
- Honors list at Hazard Community & Tech College
- Maintains a 3.9 GPA
- Certified Justin Alexander Bridal Stylist
- Certified in Child Care Assistance
Certification
- Certified Bridal Stylist
- Child Care
- Serv Safe
Timeline
Human Resources
Longship
01.2023 - Current
Lead Teacher
The Growing Place
05.2022 - 01.2023
Bridal Stylist
Relix Bridal
10.2021 - 05.2022
Cashier/Customer Service Associate
Funtown Quick Mart
02.2020 - 07.2020
BBA - Communications
Eastern Kentucky University
High School Diploma -
Owsley County High School