
Dynamic and results-driven professional with extensive experience at Lagoon Amusement Park, excelling in customer service and staff management. Proven ability to train and mentor teams while ensuring compliance with food safety regulations. Skilled in inventory control and decision-making, consistently enhancing operational efficiency and customer satisfaction.
Provided exceptional customer service by promptly addressing and resolving customer inquiries, concerns, and complaints.
Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail.
Maintained a clean and sanitary work environment, following all food safety regulations and guidelines
Trained new hires on company policies, procedures, and standards to ensure consistency in service quality.
Managed daily operations of a fast food restaurant, overseeing a team of XX employees.
Help manage employees needing help with tasks, making sure time clocking is correct, and providing breaks when needed.
Able to count inventory, when needed listing supplies we need and what we wouldn't need.
Able to work fast paced with money, which included counting and putting in correct information.
Provided fast and friendly service to customers, ensuring a positive dining experience.
Efficiently took customers orders and accurately entered them into the POS system
Prepared food items according to established recipes and portion sizes
Maintained cleanliness of work area, including wiping down counters, tables, and equipment.