Harlee Luge
Queen Creek,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Eager to develop and advance professionally into a more challenging position.
Overview
6
6
years of professional experience
Work History
Shift Manager
Buffalo Wild Wings
03.2018 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Server
Village Inn
02.2017 - 02.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Management
Grand Canyon University
Phoenix, AZ05.2023
Skills
- Patient Profiles
- Social Media Platforms
- Staff Training and Onboarding
- Energetic and Enthusiastic
- Performance Tracking and Evaluations
- Tech Support
- Recruiting and Hiring
- Adobe Creative Suite
Timeline
Shift Manager
Buffalo Wild Wings
03.2018 - Current
Server
Village Inn
02.2017 - 02.2018
Bachelor of Science - Management
Grand Canyon University
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
MacKenzie McDowellMacKenzie McDowell
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Kristina OrrKristina Orr
Server/Bartender/Shift Manager at Buffalo Wild WingsServer/Bartender/Shift Manager at Buffalo Wild Wings
David ThachDavid Thach
General Manager at Buffalo Wild WingsGeneral Manager at Buffalo Wild Wings
Elena CandiloroElena Candiloro
Brand Associate at Old Navy, GapBrand Associate at Old Navy, Gap