Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Harleen Purewal

Brampton,Canada

Summary

Operations professional with track record of optimizing processes and enhancing productivity in dynamic environments. Known for fostering team collaboration and consistently achieving results. Reliable and adaptable, bringing expertise in project management and process improvement.

Overview

6
6
years of professional experience

Work History

Operations Lead

NFI Industries
09.2023 - Current
  • Maintain daily reports and advise executive leaders in decision making processes
  • Maximize productivity and management systems by establishing specific goals and managing operations
  • Direct day to day operations focused on the attainment of key business metrics, continuous improvement initiatives and a 10 member team with related direct reports
  • Optimized organizational operations and facilitated decision making by examining problem solving concepts
  • Proficient in utilizing SAP for enterprise resource planning and Maves for order creation
  • Performed quality control and monitored production efforts.

Data Analyst - Customer Service Representative

NFI Industries
06.2022 - 09.2023
  • Facilitate in-depth business discussions with senior management as needed
  • Track inventory and book shipments with carriers for both inbounds and outbounds
  • Maintained updated and detailed records of inventory and any communication between customer and carrier
  • Keeping track of all inbounds and outbounds with their corresponding paperwork
  • Managing all inventory through Maves, Excel Spreadsheet and AWCS
  • Arranging conference calls, weekly meeting and daily calls to keep customers and management team connected
  • Resolve daily matters regarding overages, shortages or any type of product recall in a timely manner

Sales Consultant

Bell Canada
12.2021 - 06.2022
  • Collaborative in a team environment to ensure work is evenly distributed
  • Maintain knowledge of multiple plans and devices and compare with confidence to customers
  • Merchandised store display to keep store environment visually appealing and optimized for promotions

Sales Consultant

The Bodyshop
02.2020 - 12.2021
  • Build organizational skills by working with a team
  • Sell retail and memberships to hit monthly targets
  • Communicate with clients to fulfill their wants and needs

Receptionist

Dental Corner
05.2019 - 12.2019
  • Answered/made all calls
  • Booked appointments and coordinated all appointments
  • Greet and assist office visitors
  • Kept track of all documents and filing system

Sales Consultant

HatzUp
05.2019 - 12.2019
  • Excellent written and verbal communication skills
  • Closed 15-20 sales per day
  • Matched customers with products based on their needs and desires

Education

Police Foundations Diploma - Police Foundations Program

Seneca College
04.2024

St Augustine Secondary School
05.2021

Skills

  • Adaptability and flexibility
  • Dedicated Team Worker
  • Interpersonal Skills
  • Strategic Planning
  • Multi-tasking skills
  • Strong work ethic
  • Problem solving skills
  • Work Flow Planning
  • Leadership Training
  • Inventory Management
  • Team Training
  • Risk management

References

Available upon request

Languages

Punjabi
Full Professional
Hindi
Full Professional

Timeline

Operations Lead

NFI Industries
09.2023 - Current

Data Analyst - Customer Service Representative

NFI Industries
06.2022 - 09.2023

Sales Consultant

Bell Canada
12.2021 - 06.2022

Sales Consultant

The Bodyshop
02.2020 - 12.2021

Receptionist

Dental Corner
05.2019 - 12.2019

Sales Consultant

HatzUp
05.2019 - 12.2019

St Augustine Secondary School

Police Foundations Diploma - Police Foundations Program

Seneca College

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Harleen Purewal