Summary
Overview
Work History
Education
Skills
Timeline
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Harleigh Beach

Colorado Springs,Colorado

Summary

Dynamic leader with proven expertise in operations management and team building, honed at The Peppered Pear. Excelled in fostering client relationships and spearheading strategies to boost sales and efficiency. Skilled in organization and cleaning expertise, achieving high employee satisfaction and operational excellence without exceeding budget constraints. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Meticulous Janitorial Supervisor oversees janitorial operations promoting safe environment and quality service to achieve maximum customer satisfaction, protection of assets and minimal expenses. Coordinates scheduling and supervises activities of janitorial staff to promote clean and orderly building, ground and premises by performing basic cleaning and maintenance tasks. Strong knowledge of chemicals and proper use of PPE to promote stringent adherence to OSHA and safety guidelines.

Overview

1
1
year of professional experience

Work History

General Manager

The Peppered Pear
10.2021 - 03.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.

Receptionist

Gloss Nails And Spa
11.2021 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Nail Technician - Nail Technician

The Salon Professional Academy - Colorado Springs
Colorado Springs, CO
08.2024

High School Diploma -

Springs Studio of Academic Excellence
Colorado Springs, CO
05.2023

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Cleaning Expertise
  • Supervisory Experience
  • Waste disposal
  • Team Management

Timeline

Receptionist

Gloss Nails And Spa
11.2021 - 03.2022

General Manager

The Peppered Pear
10.2021 - 03.2023

Nail Technician - Nail Technician

The Salon Professional Academy - Colorado Springs

High School Diploma -

Springs Studio of Academic Excellence
Harleigh Beach