Harleigh Dahl
Superior
Summary
Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Possesses foundational knowledge in assisting individuals with daily activities and administering basic health care, coupled with excellent communication and organizational skills. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment.
Developed critical skills in supportive and compassionate care environment, seeking to transition into new field. Demonstrated ability to provide individualized support and effectively manage challenging situations. Aiming to leverage strong communication and organizational skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Peace of Mind
08.2023 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
Sales Associate
Northwoods Confections and Gifts
06.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Retail Associate
TJX Companies
08.2022 - 12.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Education
Bachelor of Science - Psychology
University of Wisconsin-Superior
Superior, WI05-2024
Skills
- Time management
- Behavior redirection
- Client support
- Compassionate caregiving
- Crisis management
- Active listening
- Adaptability and flexibility
- Conflict resolution
- Cultural awareness
- Emotional intelligence
Timeline
Direct Support Professional
Peace of Mind
08.2023 - Current
Sales Associate
Northwoods Confections and Gifts
06.2023 - 08.2023
Retail Associate
TJX Companies
08.2022 - 12.2022
Bachelor of Science - Psychology
University of Wisconsin-Superior
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