Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting.
Overview
12
12
years of professional experience
Work History
Administrative Coordinator
Administrative Office of the Courts
Frankfort, KY
10.2023 - Current
Maintained calendars for multiple executives.
Provided administrative support to various departments within the organization.
Assisted with onboarding of new employees by providing information packets and training materials.
Scheduled travel arrangements for business trips, conferences, and other events.
Compiled data from multiple sources into spreadsheets or databases for analysis.
Organized and maintained filing systems for sensitive documents.
Transaction Coordinator
Ball Homes
Lexington, KY
09.2021 - 09.2023
Processed real estate transactions from start to finish, smoothly communicated between clients & agents.
Cultivated congenial relationships with clients and other parties in transactions with ultimate focus on customer satisfaction and business growth.
Followed up with prospects throughout sales processes to offer assistance.
Reviewed purchase agreements, disclosures and other contractual documents, using Dotloop to obtain signatures and complete paperwork.
Assisted Scheduling in home viewings with potential buyers via Showingtime.
Answered phone calls and emails from potential and existing customers.
Scheduled and confirmed appointments.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed contracts
Property Manager
Texla Housing Partners LLC
College Station, TX
03.2017 - 12.2019
Worked with property owners to identify, develop and achieve community goals and objectives.
Negotiated with outside contractors to obtain reasonable fees for all exterior and interior work.
Directed sales and marketing plans to maximize rental income and increase occupancy rates.
Reviewed all leases to guarantee proper level of service for tenants.
Coordinated maintenance and repair requests -contacted contractors for bid proposals.
Compiled and conveyed all operational and financial data to regional manager.
Inspected property every quarter, took pictures and wrote reports regarding findings for submission to property owners.
Managed day-to-day operations for 900-unit student property with 900 occupants.
Collected and maintained careful records of rental payments.
Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.
Monitored common areas for cleanliness and safety.
Created staff schedules in response to community needs.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Drafted staffing plans each week for staff of 16 workers.
Created and updated marketing materials for department programs and properties.
Assistant Property Manager
Texla Housing Partners LLC
Lexington, KY
04.2016 - 03.2017
Oversaw daily operations, maintenance and administration of various properties.
Kept meticulous records of all correspondence with residents and tenants.
Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.
Created and updated marketing materials for properties.
Showed units to potential tenants and answered questions about life in community.
Escalated critical issues to property manager to ensure immediate resolution.
Settled tenant conflicts in the most effective manner possible.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Front Desk Supervisor
Rainmaker Hospitality
Lexington, KY
04.2015 - 04.2016
Mentored new staff on correct procedures, compliance requirements and performance strategies.
Provided concierge services for guests as needed.
Performed balancing of hotel accounts at the end of the day.
Managed guest check-in and check-out procedures, reservations and payments.
Generated reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
Managed customer complaints and rectified issues to complete satisfaction.
Directed all front desk operations with focus on hotel reputation, staff productivity and operational efficiency.
Worked with room service, housekeeping, maintenance and security to meet all guest needs.
Developed lasting relationships with guests that built loyalty and drove hotel revenue.
Leasing Manager
Texla Housing Partners LLC
Lexington, MI
03.2012 - 04.2016
Created and managed effective marketing strategies.
Marketed and advertised vacancies on media and advert channels to attract potential tenants.
Received, checked and processed applications for new leases.
Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
Ran background checks on potential tenants to evaluate criminal records and credit statuses.
Inspected grounds, facilities and equipment to determine repair and maintenance needs.
Wrote clear and concise owner's reports based on findings from quarterly financial statements.
Education
Bachelor of Science - Hospitality And Event Management
Sullivan University
Lexington, KY
10.2015
Skills
Decisive
Personable
Team player
Project Management
Reception
Customer service orientation
Willing to Learn
Event coordination
Scheduling and calendar management
Data entry
Inventory control
Organization
Timeline
Administrative Coordinator
Administrative Office of the Courts
10.2023 - Current
Transaction Coordinator
Ball Homes
09.2021 - 09.2023
Property Manager
Texla Housing Partners LLC
03.2017 - 12.2019
Assistant Property Manager
Texla Housing Partners LLC
04.2016 - 03.2017
Front Desk Supervisor
Rainmaker Hospitality
04.2015 - 04.2016
Leasing Manager
Texla Housing Partners LLC
03.2012 - 04.2016
Bachelor of Science - Hospitality And Event Management
Sullivan University
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