Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar General Store
Roulette, PA
09.2023 - Current
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Engaged customers in friendly, professional dialogue to determine needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Developed trusting relationships with customers by making personal connections.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Assessed customer needs to provide assistance and information on product features.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Maintained up-to-date knowledge of store merchandise and policies.
Prepared merchandise for purchase or rental.
Watched for and recognized security risks and thefts to prevent or handle situations.
Bagged or packaged purchases and wrapped gifts.
Warehouse Worker
REI
Bedford, PA
04.2022 - 10.2022
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Organized warehouse space for efficient storage of products.
Moved large and bulky items manually or with pallet jacks or forklifts.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Staged and sorted multiple types of products for loading.
Preserved safe work environment by maintaining clean workstations and pallet area.
Assembled orders according to customer requests.
Followed established guidelines for picking orders accurately.
Received and tracked incoming inventory shipments.
Examined packages and goods for damage and notified vendors of replacement needs.
Ensured safety protocols were followed at all times while operating machinery.
Updated inventory and production information using warehouse management systems and scanner guns.
Maintained stock levels in accordance with company policies.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.