Harley Hatfield
Daytona Beach
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Waitress
Bubbas33
Jacksonville, NC
08.2025 - 11.2025
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to optimize food preparation and service flow.
- Trained new team members on menu knowledge and service standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Car Salesperson
CarMax
Jacksonville, NC
05.2025 - 11.2025
- Managed inventory levels, ensuring optimal stock of popular models on the sales floor.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
- Implemented strategies to increase customer engagement and enhance overall satisfaction scores.
- Performed cash, card, and check transactions to complete customer purchases.
- Analyzed market trends to identify opportunities for improving sales performance and promotions.
Car Salesperson
National Dodge
Jacksonville, NC
02.2025 - 05.2025
- Developed strong customer relationships through attentive service and follow-ups.
- Demonstrated product knowledge to assist customers in selecting vehicles that meet their needs.
- Conducted vehicle presentations and test drives, highlighting key features and benefits.
- Collaborated with finance team to streamline loan approval processes for customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Cashier/ Waitress
Baked Pizza Co.
Sneads Ferry, NC
05.2022 - 02.2025
- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment methods.
- Maintained cleanliness and organization of the checkout area, promoting a welcoming environment for the guests.
- Verified guests age requirements for alcohol purchases.
- Trained new members on cash register operation, stock procedures and customer services.
- Answered phones and handled taking order and payments over the phone.
Pizza Maker
Little Ceasars Pizza
Jacksonville, NC
12.2021 - 05.2022
- Operated industrial pizza ovens to ensure optimal cooking conditions for quality products.
- Prepared fresh dough and toppings in alignment with company standards for consistency.
- Maintained cleanliness and organization of workstations to comply with health and safety regulations.
- Unloaded delivery trucks to place food items and ingredients in designated space.
- Prepared multiple orders at once for speedy service.
- Stocked freezers and refrigerators to maintain adequate supply of products.
Sub Maker
Subway
Jacksonville, NC
09.2020 - 08.2021
- Prepared sandwiches following standardized recipes and customer specifications.
- Ensured food safety and sanitation standards met consistently during food preparation.
- Managed inventory levels, restocked supplies to maintain operational efficiency.
- Assisted in training new employees on sandwich-making techniques and service protocols.
- Enhanced customer satisfaction by providing prompt and friendly service in a high-paced environment.
Education
High School Diploma -
Dixon
Sneads Ferry, NCSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Problem solving
- Honest and dependable
- Detail- oriented
Timeline
Waitress
Bubbas33
08.2025 - 11.2025
Car Salesperson
CarMax
05.2025 - 11.2025
Car Salesperson
National Dodge
02.2025 - 05.2025
Cashier/ Waitress
Baked Pizza Co.
05.2022 - 02.2025
Pizza Maker
Little Ceasars Pizza
12.2021 - 05.2022
Sub Maker
Subway
09.2020 - 08.2021
High School Diploma -
Dixon