Harley lane
orlinda,TN
Summary
Proficient administrative assistant recognized for exceptional organization and time management skills. Experienced in preparing delinquency reports and correspondence, with a strong focus on attention to detail and data accuracy.
Overview
6
6
years of professional experience
Work History
Delinquency Administrative Assistant
Southern Benefit Administrators, Incorporrated
Goodlettsville, TN
06.2022 - Current
- Coordinate and correspond with contractors and external benefit administrators regarding delinquent employee benefit fund contributions.
- Prepare and distribute monthly delinquency reports and financial summaries for Board of Trustees review.
- Maintain benefit-related records and ensure accurate and timely updates of contractor contribution and account information.
- Communicate with legal counsel regarding delinquent accounts and assist in initiating litigation processes when necessary.
- Analyze contribution data using spreadsheets to track balances, penalties, and outstanding payments.
- Prepare Statements of Account and calculate penalties in accordance with fund guidelines and deadlines.
- Ensure all reports, exhibits, and meeting materials are completed and submitted in advance of Board of Trustees meetings.
- Handle high-value checks and assist with deposit preparation while maintaining accurate financial documentation and records.
- Provide general administrative support including email correspondence, phone communication, scanning, and document management.
- Prioritize multiple monthly deadlines and ensure all deliverables are completed accurately and on schedule.
Crew Member & Shift Leader
Bojangles'
Franklin, KY
10.2021 - 06.2022
- Provided customer service in a fast-paced restaurant environment.
- Handled cash transactions and processed customer orders accurately.
- Prepared and packaged food while maintaining quality and safety standards.
- Maintained drive-thru efficiency to support quick service times.
- Maintained cleanliness and organization of work areas.
- Addressed and resolved customer concerns while assisting with team coordination during shifts.
Restaurant Hostess
Colorado Grill
Franklin, KY
03.2020 - 06.2021
- Greeted and welcomed guests while managing restaurant seating flow.
- Escorted guests to tables and ensured timely service.
- Cleared and reset tables to maintain an organized dining area.
- Assisted with cleaning tasks including restrooms and general dining area upkeep.
Education
High School Diploma -
Franklin Simpson High School
Franklin, KY05-2022
Skills
- Administrative Support
- Data Entry & Documentation
- Professional Correspondence
- Report Preparation
- Microsoft Office (Excel, Word, Outlook)
- Customer Service
- Organization & Time Management
- Phone & Email Communication
Timeline
Delinquency Administrative Assistant
Southern Benefit Administrators, Incorporrated
06.2022 - Current
Crew Member & Shift Leader
Bojangles'
10.2021 - 06.2022
Restaurant Hostess
Colorado Grill
03.2020 - 06.2021
High School Diploma -
Franklin Simpson High School