Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Harley Martin

Tulsa

Summary

As a seasoned customer service and sales professional with over 10 years of experience, I have consistently achieved top sales results while maintaining a high level of customer satisfaction. With a proven track record of success in B2C & B2B sales, cold calling, and team leadership, My ability to communicate effectively, problem-solve quickly, and remain calm under pressure make me a valuable asset to any organization

Overview

11
11
years of professional experience

Work History

Automotive Sales Manager

South Western Engine Rebuilders
02.2024 - Current
  • Led sales team to exceed monthly targets through effective training and motivation strategies.
  • Developed and implemented sales strategies that increased customer engagement and retention.
  • Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
  • Developed strong product knowledge to provide accurate information on vehicle features

Insurance Sales Agent

SelectQuote Senior
06.2021 - 02.2024
  • Achieved top sales agent status through consistent delivery of outstanding customer service and expert product knowledge.
  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
  • Developed customized insurance solutions tailored to client needs, enhancing customer satisfaction and retention.
  • Contributed to agency success by consistently meeting or exceeding monthly sales targets.

Fingerprint Technician

Rogers County Sheriff's Office
10.2019 - 05.2021
  • Collected and analyzed fingerprint samples to ensure accuracy and quality control.
  • Operated advanced fingerprint scanning equipment and maintained calibration standards.
  • Collaborated with law enforcement agencies to ensure compliance with fingerprinting protocols.

Sales Clerk

QuikTrip
01.2015 - 10.2019
  • Provided and excelled in hospitality for customers while maintaining a high level of performance in a demanding work environment.
  • Assisted in training new clerks on QuikTrip policies and procedures.
  • Diffused hostile situations that have occurred inside the stores.
  • Handled large sums of cash with superb accuracy.
  • Compiled four perfect scores for my customer service as assessed by a secret shopper.

Education

Bachelor of Science - Human Resources

Rogers State University
Claremore, OK

High School -

Lincoln Christian High School
Tulsa, OK

Skills

  • Diffusing Aggressive Situations
  • Trustworthy
  • Driven & Highly Motivated
  • Communication
  • Team Player
  • Results-Oriented
  • Direct Sales
  • B2B Sales
  • Customer Service Communication
  • Ability to Multitask
  • Ability to Work in High Stress
  • Dependable and reliable

Timeline

Automotive Sales Manager

South Western Engine Rebuilders
02.2024 - Current

Insurance Sales Agent

SelectQuote Senior
06.2021 - 02.2024

Fingerprint Technician

Rogers County Sheriff's Office
10.2019 - 05.2021

Sales Clerk

QuikTrip
01.2015 - 10.2019

Bachelor of Science - Human Resources

Rogers State University

High School -

Lincoln Christian High School

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