Harley Matherly
Eden,North Carolina
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Service Site Manager
Gexpro Services
High Point, NC
08.2022 - Current
- Company Overview: Fastener Distributor
- Negotiated contracts with vendors and suppliers in support of program objectives.
- Facilitated communication between cross-functional teams in order to ensure successful delivery of projects.
- Developed and implemented plans and schedules to execute client contracts.
- Monitored team performance against established goals and objectives by providing coaching when necessary.
- Provided guidance to team members on project tasks and timelines.
- Developed and managed program plans, schedules, budgets, and performance metrics.
- Ensured compliance with relevant laws, regulations, policies and procedures related to procurement activities.
- Streamlined supply chain processes to enhance efficiency and reduce costs.
Logistics Account/Project Manager
Synchrogistics, LLC
Raleigh, NC
09.2021 - 08.2022
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Led cross-functional teams to implement logistics strategies aligned with business goals.
OTR Truck Driver
Carolina Southern, LLC
03.2020 - 09.2021
- Delivered products to customers' locations in a courteous and professional manner.
- Managed time efficiently to ensure timely deliveries were made within established parameters.
- Complied with all applicable laws and regulations governing the transportation industry.
- Resolved customer complaints regarding services rendered or goods delivered in a timely manner.
- Communicated effectively with customers, dispatchers, vendors, co-workers, management personnel.
LTL Account Manager/Department Lead
Synchrogistics, LLC
05.2016 - 12.2019
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Negotiated contracts with clients to maximize profitability.
- Developed strategies to increase revenue from existing accounts.
- Analyzed client data and identified opportunities for growth.
- Provided training and guidance to new Account Managers.
- Resolved customer complaints in a timely manner.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05-2017
MBA - Logistics And Supply Chain Management
UNC-Greensboro
Greensboro, NC06-2029
Skills
- Supplier Relationship Management
- Demand forecasting
- Cost Analysis
- Strategic Sourcing
- Budget Planning
- Supplier management
- Price Negotiation
- Relationship Building
- Documentation And Reporting
- Analytical Thinking
- Process Improvement
- Inventory Management
- Negotiating
- Supply Chain Management
- Logistics Management
- Staff Management
- P&L Management
- Project Management
Timeline
Service Site Manager
Gexpro Services
08.2022 - Current
Logistics Account/Project Manager
Synchrogistics, LLC
09.2021 - 08.2022
OTR Truck Driver
Carolina Southern, LLC
03.2020 - 09.2021
LTL Account Manager/Department Lead
Synchrogistics, LLC
05.2016 - 12.2019
Bachelor of Science - Psychology
Liberty University
MBA - Logistics And Supply Chain Management
UNC-Greensboro