Jose Luis Vergel
Quality Manager
Lewisville,TX
Summary
Quality Professional with over 19 years of experience in leadership roles across diverse industries. Expertise in aligning quality standards with client and regional requirements to ensure compliance and operational excellence. Skilled in audits, risk management, and KPI-driven performance monitoring, leading to effective issue mitigation and long-term success. Proven track record in Quality Management Systems and continuous improvement methodologies, including Six Sigma and root cause analysis, driving efficiency and product quality.
Overview
19
19
years of professional experience
15
15
Certification
Work History
Quality Manager (Site: Salcomp Mfg. USA)
Enphase Energy Inc.
Arlington, USA
10.2025 - Current
- Lead and govern the Quality Management System (QMS) in compliance with ISO 9001:2015, driving regulatory compliance, audit readiness, and continuous improvement across high-volume manufacturing operations.
- Provide enterprise-level leadership for Quality Control (Production & New Product Introduction – NPI), Supplier Quality, Incoming Quality Control (IQC), Calibration Management, Training & Competency Development, and Data-Driven Quality Analytics.
- Direct a 131-person quality organization, including QMS & Training Managers, Senior Quality Engineers, Quality Engineers, Supplier Quality Engineers (SQE), Quality Control Inspectors, IQC Inspectors, Document Control, Data Analysts, Technicians, and Trainers.
- Successful ISO 9001 certification, closing 1 major and 3 minor nonconformances from the previous audit (Provider: LRQA, Lloyd's Register Quality Assurance).
- Updated procedures and documents to improve the Quality Management System and KPI foundations for management review.
- Successful factory inspection product audit result for Bureau Veritas NRTL/SCC Mark (Nationally Recognized Testing Laboratory/Standards Council of Canada).
- Improved SCAR response and 8D report to the customer within 2 months. 22 SCARs without response (54%), 6 SCARs with CA Plans (17%) to 100% responded, 18 SCARs with CA Plans (37%), 8 Closed (16%).
Sr. Product Quality Leader
Ericsson Inc.
Lewisville, USA
12.2021 - 10.2025
- Led cross-functional teams through TPI (Transfer Product Introduction) and Maintenance phase, ensuring alignment with Quality Plans, NPI/TPI, and established product targets.
- Provided project management support on quality-related issues, implementing improvements through root cause analysis (RCCA, 8D, CAPA) and driving a Lean Six Sigma approach to achieve significant cost savings.
- First Pass Yield (FPY) Excellence: Achieved and exceeded FPY targets for products over three consecutive years.
- Problem-Solving Leadership: Top Driver for 8D’s and RCCA reports with proven effectiveness actions.
- Cost Reduction Success: Reduced scrap rate to 1.6% in 2023 (target: 2%) and 0.85% in 2024 (target: 1.8%).
- Project Execution: Successfully closed 5 TPI projects (SM6705 B261 & B260, RC6631, RC6647, RC6672) with PVT results exceeding FPY targets within project milestones.
- Process & Training Implementation: Developed and implemented Process Audits per VDA 6.3 (Automotive Standard). Created and rolled out PQL Onboarding Process and a Competency & Skill Matrix for PQL, PQE, and SQE teams (15 Quality members), coordinating training sessions.
- Leadership & Mentorship: Served as Project Manager & Coordinator for the 2023 Quality Week Campaign to increase the culture of Quality Mindset. Acted as mentor and facilitator for the 2024 and 2025 Quality Week.
- Performance Reporting: Prepared and presented Balanced Scorecards (BSC) to Leadership Management, providing data-driven insights for strategic decision-making.
- Top 1 contributor – Improvement Idea Box (Exceeded OKR objective).
Supplier Quality Manager
Hella Electronics Co.
Flora, USA
06.2015 - 12.2021
- Managed quality for a $99M annual supply base, ensuring supplier performance met corporate and industry standards.
- Led the Supplier APQP process for new projects, and acted as an internal auditor for IATF 16949/ISO 9001.
- Successfully controlled Supplier Development and Escalation programs during high-volume production and new project launches.
- Supplier Quality & Cost Recovery: Achieved NQE targets for six consecutive years, securing 96% cost recovery ($639K USD). Reduced PPM from 70 to 7 over five years, exceeding quality improvement goals. Increased 8D report quality from 40% to 85% by 2021, through structured problem-solving.
- Process Improvement & Continuous Development: Organized Supplier Quality Day for top suppliers, and facilitated Continuous Improvement (CI) workshops, including Gemba Kaizen & Reverse PFMEA. Surpassed CI roadmap targets, fostering a culture of continuous improvement within the supplier base. Lead VDA 6.3 process audits and IATF 16949 (ISO 9001), ensuring compliance and action plan implementation.
- Leadership and Strategic Contributions: Supported sourcing for new program suppliers, leading SQE activities, and managing budget plans.
- Played a key role in OEM external audits and warranty/0 km claim processes, implementing effective corrective actions.
- Acted as Quality Manager during leadership absences, ensuring seamless operations.
- Professional Growth and Recognition: Completed Black Belt Six Sigma training and internal certification in 2020. Promoted in August 2016 from Advanced Supplier Quality Leader to SQA Manager.
Supplier Quality Manager
Hella Automotive Mexico
San Jose Iturbide, MEX
05.2010 - 06.2015
- Managed quality for a $78M annual supply base, supporting New Product Introductions (NPI), and product transfers.
- Increased talent headcount by 125% to meet the demands of new projects and strategic growth.
- Led key initiatives to enhance quality systems and supplier engagement, driving continuous improvements across the supply base.
- Supplier Quality & Cost Recovery: Achieved NQE targets for 5 consecutive years, securing 106% cost recovery ($978K USD). Reduced PPM from 250 to 100 over four years, surpassing quality improvement targets. Improved 8D report quality content from 35% to 75% by 2015, strengthening the effectiveness of problem-solving processes.
- Process Innovation & Continuous Improvement: Implemented a scanning system at Receiving Inspection for electronic components, streamlining quality checks. Upgraded inspection plans for mechanical components, incorporating SPC monitoring for improved process control. Led Supplier Quality Day for top suppliers, and facilitated Gemba Kaizen workshops and Reverse PFMEA sessions to promote continuous improvement.
- Leadership and Mentorship: Served as SAP Key User for the Quality module, providing training and support for system implementation. Coached junior engineers and mentored them on VDA 6.3 process audits and full runs (run at rate). Acted as Quality Manager during absences, ensuring continuity and leadership in quality operations.
- Certifications & Audits: Internal Auditor for IATF 16949, ISO 9001, and ISO 14001, ensuring compliance with global quality standards.
- Recognition and Promotions: Delivered Six Sigma project savings of $75K USD (2013–2014). Promoted from SQE to SQE Supervisor in December 2011, and from SQE Supervisor to Supplier Quality Manager in January 2015. Honored with Hella Quality Awards for three consecutive years (2010, 2011, 2012), and achieved FORD Q1 Certification in 2010.
Quality Engineer
Brose Mexico
Reynosa, MEX
06.2007 - 05.2010
- Led key quality initiatives and collaborated with cross-functional teams to address customer concerns, improve processes, and reduce scrap.
- Conducted regular warranty and claims reviews with production and corporate warranty teams to implement corrective and preventive actions.
- Facilitated error prevention, continuous improvement, and problem-solving initiatives using corporate tools, ensuring alignment with customer expectations.
- Warranty & Claims Management: Conducted regular reviews with production teams and the corporate warranty group, ensuring corrective actions were implemented for customer concerns. Reduced customer complaints from an average of 14 per month to zero over seven consecutive months.
- Process Improvement and Scrap Reduction: Performed ongoing process capability studies and GR&R to meet special characteristic requirements. Led scrap reduction initiatives, reducing scrap rates from 3.0% to 1.2% on five DC motor lines and to 2.0% on four armature lines.
- Product Documentation and Process Optimization: Prepared product documentation, including PPAP, to ensure compliance with quality standards. Evaluated failure risk analysis with production and development teams for new product launches as the FMEA Coordinator.
- Training and SAP Implementation: Created instructions and training materials for the SAP Quality Module, enhancing team efficiency and system adoption. Served as a key user for the SAP Quality Module during the transition from Siemens VDO to Brose in 2008.
- Cost Savings and Process Enhancement: Achieved annual savings of $210K through Six Sigma projects and engineering change proposals.
- Skill Development and Visual Management: Developed Brose’s skill identification uniform for production operators using ILUO techniques and visual management principles.
- Promotions and Recognition: Promoted in April 2008 from SQE to Quality Engineer for top customers, including TRW and Continental.
Quality Assurance Intern
TI Automotive Group
Reynosa, MEX
08.2006 - 06.2007
- Coordinated Non-Conformance material storage and RMA control, ensuring compliance with quality standards and effective material management.
- Assisted in various roles, including Quality Receiving Inspection Clerk, Dimensional Verification Assistant, and as an assistant to Supplier Quality Engineering & Quality Manager.
- Completed a Thesis for a B.S. in Industrial Engineering with a focus on scrap reduction and material recovery.
- Earned Six Sigma Green Belt certification, resulting in $29K USD annual cost savings through process improvements.
Education
HELLA Global Leadership Academy -
DROSTE GROUP
Plymouth, MI, USA01.2017
HELLA Global Leadership Academy -
TECNOLOGICO de MONTERREY
Mexico City, Mexico01.2015
Business Management Certificate -
Universidad Anáhuac, Campus Querétaro
Querétaro, QRO, MEX01.2012
B.S. - Industrial and Systems Engineer
Instituto Internacional de Estudios Superiores
Reynosa, TAM, MEX01.2007
Skills
- Customer satisfaction
- Quality management
- Supplier quality management
- Supplier quality assurance
- ISO 9001 compliance
- IATF 16949 compliance
- ISO 14001 standards
- External auditing
- Internal auditing
- Regulatory compliance
- Leadership skills
- Cross-functional collaboration
- Lean Six Sigma
- Problem solving
- Root cause analysis
- Certified quality auditor
- Supplier relationship management
- Operational improvements
- Process improvement
- Project management
- Performance reporting
- Data-driven analytics
- SAP
- AS400
- DELMIA Apriso
- Power BI
- Gensuite
- Minitab
- Microsoft Office tools (Excel, Word, PowerPoint, Visio, OneNote, Project)
Certification
• Six Sigma – Green Belt, Uceversity, 2007
• Six Sigma – Black Belt, Hella Electronics, 2020
• Lean Manufacturing, Uceversity, 2007
• ISO 9001: 2015 / IATF 16949:2016, Plexus International, 2017
• ISO 19011:2018 Auditor guidelines, TUV Rheinland, 2007
• ISO 14001:2004 Internal Auditor, TUV Rheinland, 2009
• VDA 6.3 Process Auditor, VDA QMC, 2019
• VDA 6.5 Product Auditor, VDA QMC, 2019
• D/TLD Safety Parts Quality Auditor, VW, 2014
• Core Tools: APQP & Control Plan, FMEA, MSA, SPC and PPAP, AIAG, 2007
• Project Management, American Mgt. Association, 2020
• Finance & Accounting for Non-financial Managers, American Mgt. Association, 2020
• IPC-610 Acceptability of Electronic Assemblies, IPC (By Ericsson), 2025
• Geometric Dimensioning and Tolerancing (GD&T), Metrologyca Consulting, 2009
• 8 Disciplines (8D), Corrective and Preventive Action (CAPA/RCCA), Quality House, 2011
• Project Management Professional - PMP, In Progress
• Six Sigma – Black Belt, Hella Electronics, 2020
• Lean Manufacturing, Uceversity, 2007
• ISO 9001: 2015 / IATF 16949:2016, Plexus International, 2017
• ISO 19011:2018 Auditor guidelines, TUV Rheinland, 2007
• ISO 14001:2004 Internal Auditor, TUV Rheinland, 2009
• VDA 6.3 Process Auditor, VDA QMC, 2019
• VDA 6.5 Product Auditor, VDA QMC, 2019
• D/TLD Safety Parts Quality Auditor, VW, 2014
• Core Tools: APQP & Control Plan, FMEA, MSA, SPC and PPAP, AIAG, 2007
• Project Management, American Mgt. Association, 2020
• Finance & Accounting for Non-financial Managers, American Mgt. Association, 2020
• IPC-610 Acceptability of Electronic Assemblies, IPC (By Ericsson), 2025
• Geometric Dimensioning and Tolerancing (GD&T), Metrologyca Consulting, 2009
• 8 Disciplines (8D), Corrective and Preventive Action (CAPA/RCCA), Quality House, 2011
• Project Management Professional - PMP, In Progress
Additional Information
USA Permanent Resident, Willing and able to travel both domestically and internationally.
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
Volunteer, English teacher for Hispanic community, Gracia Church since 2025
Timeline
Quality Manager (Site: Salcomp Mfg. USA)
Enphase Energy Inc.
10.2025 - Current
Sr. Product Quality Leader
Ericsson Inc.
12.2021 - 10.2025
Supplier Quality Manager
Hella Electronics Co.
06.2015 - 12.2021
Supplier Quality Manager
Hella Automotive Mexico
05.2010 - 06.2015
Quality Engineer
Brose Mexico
06.2007 - 05.2010
Quality Assurance Intern
TI Automotive Group
08.2006 - 06.2007
HELLA Global Leadership Academy -
DROSTE GROUP
HELLA Global Leadership Academy -
TECNOLOGICO de MONTERREY
Business Management Certificate -
Universidad Anáhuac, Campus Querétaro
B.S. - Industrial and Systems Engineer
Instituto Internacional de Estudios Superiores