Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Harley Palacios

Avondale,AZ

Summary

Dedicated team player with proven skills in customer service and multitasking, honed at Chic Fil A and as a volunteer at Goodwill. Excels in engaging customers, enhancing team collaboration, and improving performance. Known for reliability and a positive attitude, consistently meeting quality expectations without compromising attention to detail.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Team Member

Chic Fil A
02.2023 - 04.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Volunteer

Goodwill
03.2015 - 04.2015

Helped organize and maintain a good work ethic.

Great communication skills.

Always on time to work.

Checked throughout the store for any errors.

Education

Diploma - Billing And Coding

Arizona College Of Allied Health
4425 W Olive Ave #300
11-2024

High School Diploma -

C4L Academy
16220 Scientific Irvine 92618
01-2024

Skills

  • Multitasking and organization
  • Customer service
  • Attention to detail
  • Customer engagement
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Performance improvement
  • Verbal and written communication
  • Initiative-taking
  • Telephone etiquette
  • Positive attitude
  • Reliability and punctuality

Certification

  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification

Timeline

Crew Team Member

Chic Fil A
02.2023 - 04.2023

Volunteer

Goodwill
03.2015 - 04.2015

Diploma - Billing And Coding

Arizona College Of Allied Health

High School Diploma -

C4L Academy
Harley Palacios