Harley Ray
Gulfport,MS
Summary
Sales and Customer care specialist/manager with expertise in customer service and sales growth. Offering five years managing employees and providing extensive sales, negotiation and customer service training.
Overview
7
7
years of professional experience
Work History
Bartender
Ceaser's Superdome
New Orleans, LA
05.2023 - 12.2024
- Greeted guests with friendliness and professionalism.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Completed regular bar inventories and daily requisition sheets.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Effectively multitasked within fast-paced environment.
91B Wheeled Vehicle Mechanic
United States Army
Fort Hood, TX
05.2019 - 02.2023
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Maintained accurate records of all work completed on the various types of wheeled vehicles.
- Repaired electrical wiring harness, starting and charging systems.
- Rebuilt engines and other major components of wheeled vehicles according to factory specs.
- Inspected, serviced, repaired, replaced, adjusted and tested vehicle systems, subsystems and components.
- Used diagnostic equipment to troubleshoot problems with wheeled vehicles.
Production Operator
Jeld-Wen Windows & Doors
Cincinnati, OH
04.2021 - 02.2022
- Conducted quality checks on finished products to ensure accuracy.
- Collaborated with team members to promptly accomplish tasks and meet deadlines.
- Maintained a clean work area by disposing of waste materials properly.
- Adhered to regulations and procedures for health, safety and environmental compliance.
- Calibrated or adjusted equipment using calipers, micrometers or ring gauges.
- Operated automated systems to produce product according to customer specifications.
Sales Manager
Journeys Shoes
Cincinnati, OH
06.2018 - 04.2019
- Recruited, trained and supervised new employees.
- Performed regular price checks to ensure competitive pricing.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented campaigns and promotions to help with developing goods and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Car Concierge
Whip-Flip
Cincinnati, OH
12.2018 - 02.2019
- Developed relationships with car dealerships and other vendors to facilitate better pricing arrangements.
- Compiled detailed reports of customer information to determine appropriate financing options.
- Traveled to various locations to procure materials and products from vendors.
- Provided guidance on vehicle maintenance, repair, and warranty options.
- Requested pricing quotes from suppliers to determine best source of supply.
Education
High School Diploma -
Oak Hills High School
Cincinnati, OH05-2020
Skills
- Suggestive Selling
- Beverage Preparation
- Payment Processing
- Customer Service
- Marketing and Sales Experience
- Complex Problem-Solving
- Inventory
- Staff Management
- Positive Attitude
- Secure Communication
- Equipment Maintenance
- Physical Fitness
- Emergency Management
- First Aid Training
- Product Testing
- Troubleshooting
- Quality Assurance
- Mechanical Systems
- Hand and Power Tools
- Online Teaching
- Machine Learning
- Operating Systems
Accomplishments
Basic Training Honor Grad- Fort Jackson, SC 2019
4.0 GPA graduate in high school
Timeline
Bartender
Ceaser's Superdome
05.2023 - 12.2024
Production Operator
Jeld-Wen Windows & Doors
04.2021 - 02.2022
91B Wheeled Vehicle Mechanic
United States Army
05.2019 - 02.2023
Car Concierge
Whip-Flip
12.2018 - 02.2019
Sales Manager
Journeys Shoes
06.2018 - 04.2019
High School Diploma -
Oak Hills High School
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