Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Harley Robbins

Rose,OK

Summary

Conscientious and dedicated to staying professional in difficult situations. Outgoing demeanor focused on task management, overseeing employees and monitoring complex workflows and conditions. Promotes interpersonal and adaptability skills to complete project tasks safely and to specifications.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Busser

Cherokee Casino
Tahlequah, OK
09.2022 - Current
  • Performed opening and closing duties including cleaning tasks as necessary.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.
  • Assisted servers in providing outstanding customer service.
  • Ensured cleanliness of restaurant, including tables, chairs, floors, windows, and other surfaces.
  • Demonstrated excellent customer service skills while interacting with guests and staff members.
  • Provided assistance to wait staff during peak periods of business activity.
  • Promptly cleared away dirty dishes from tables while ensuring that no spills occurred.

Crew Leader

Sonic
Locust Grove, OK
03.2020 - 09.2022
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Trained new hires on job duties, safety protocols, and company policies.
  • Directed team of 10-15 crew members in daily operations and assigned tasks.
  • Resolved any disputes among crew members in a professional manner while upholding company policy.
  • Delegated daily tasks to team members to optimize group productivity.
  • Inspected cleanliness, organization and safety of job sites after every shift.

Server

IHOP
Sand Springs, OK
04.2019 - 02.2020
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

High School Diploma -

Epic One On One Charter High School
Oklahoma City, OK
04-2023

Skills

  • Time Management
  • Customer service excellence
  • Typing Skills
  • Team Oriented
  • Attention to Detail
  • Multitasking
  • Quick Learner
  • Complex Problem-Solving
  • Fast-Paced Environment
  • Cash handling experience
  • Working Quickly
  • Positive Attitude
  • Strong Work Ethic
  • Customer Feedback Analysis

Affiliations

  • Creativity
  • Typing
  • Reading

Certification

  • Cardiopulmonary Resuscitation (CPR)
  • Liquor Licenses
  • Food Handler

References

References available upon request.

Timeline

Lead Busser

Cherokee Casino
09.2022 - Current

Crew Leader

Sonic
03.2020 - 09.2022

Server

IHOP
04.2019 - 02.2020

High School Diploma -

Epic One On One Charter High School

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Harley Robbins