Harley Rudlaff

Operated cash register while preparing popcorn and assisting concession staff.

• Ushered guests, cleaned theaters post-movie, and maintained cleanliness in lobby and restrooms
• Expo/Checking food and tickets before handing it to food runners
• Verified food orders and tickets for accuracy prior to distribution to runners.
• Performed general cleaning tasks such as sweeping, mopping, and sanitizing equipment.

• Stand outside of the store and try to talk and personalize their visit to get sales
• Stocking of snacks and beverages including alcohol with safe serve training
• Disinfected each station after every visit to maintain safety and hygiene standards
• Closed the store to clean the entire floor (vacuum and mopping), extra sanitizing of stations and cashwraps, closing cash drawers, and trusted with store keys
• Getting this job included getting a background check and a badging process as this store was in the DTW airport

• Presented on camera while maintaining professional appearance and accurately facilitating card games
• Engaged with customers during gameplay to enhance their experience and foster interaction
• Obtained required badge from Michigan Gaming Control Board with the Michigan Gaming Control Board, and passed a written and physical test to pass the hiring process
• Punctually switched with other game presenters to maintain a smooth live camera operation.

• Facilitated order intake for customer satisfaction
• Prepared and served beverages for customers
• Check customers' food
• Assisted in food preparation tasks for timely service
• Completed training on processing transactions using POS
• Performed general cleaning and dishwashing duties
• Performed general cleaning and dishwashing duties

• Key holder to the building (including keys to stores, maintenance areas, and the main entrances and exits).
• Managed and documented lost and found items to assist in their return to owners.
• Performed cleaning tasks on lower and main levels of the mall when housekeeping was unavailable.
• Resolved conflicts with aggressive customers and employees, coordinating with first responders as needed.
• Monitored security cameras and conducted daily checks of meters to ensure safety compliance.
• Walked a minimum of 5 miles daily to stay physically active and meet job requirements.

• Managed stock levels of products on store floor to ensure availability for customers
• Provided support to customers to enhance their shopping experience
• Maintained cleanliness of store to create a welcoming environment for customers

• Excellence award in Marketing
• Band varsity letter freshman year
• Varsity letter in football junior year