Harley Scallion
Campti
Summary
Dynamic professional with a proven track record at Dollar General, excelling in customer satisfaction and team management. Skilled in inventory control and effective communication, I enhance operational efficiency and foster strong relationships. A fast learner, I am eager to leverage my expertise to drive success in new opportunities.
Overview
4
4
years of professional experience
Work History
Business Associate
Regional Cardiology
Natchitoches, LA
02.2024 - 12.2025
- Assisted in managing patient scheduling and appointment confirmations to enhance operational efficiency.
- Supported data entry and record management in electronic health systems for accurate patient information tracking.
- Collaborated with medical staff to streamline communication between departments, improving workflow effectiveness.
- Facilitated onboarding of new team members by providing training on administrative processes
- Managed incoming calls from patients and facilitated message exchanges between patients and healthcare providers. Assisted patients by answering calls and relaying important messages to appropriate contacts. Supported patient communication by handling calls and forwarding messages efficiently.
- Maintained organized filing system for patient records, ensuring compliance with privacy regulations and easy access.
- Engaged with patients to build business relationships.
- Developed knowledge of company products and services to make suggestions according to patient needs.
Store Manager
Dollar General
Coushatta, LA
06.2023 - 01.2024
- Supervised daily operations to enhance store efficiency and customer satisfaction.
- Trained and mentored team members on company policies and procedures.
- Managed inventory levels, ensuring accurate stock availability and organization.
- Implemented visual merchandising strategies to optimize product displays and sales.
- Conducted regular audits to maintain compliance with safety and operational standards.
- Developed schedules to ensure adequate staffing for peak hours and events.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
Assistant Manager
Dollar General
Coushatta, LA
03.2022 - 06.2023
- Assisted in managing daily store operations and employee schedules.
- Coordinated training sessions for new team members to ensure compliance with company policies.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Enhanced customer service protocols, resulting in improved shopper satisfaction scores.
Education
Patient Care Tech Certification - Nursing Assistant
Cltcc
Alexandria, LA10-2023
Skills
Customer satisfaction
Communication skills
Management satisfaction
Computer knowledge
Professionalism
Phone communication
Fast learner
Always open to explore opportunities
Timeline
Business Associate
Regional Cardiology
02.2024 - 12.2025
Store Manager
Dollar General
06.2023 - 01.2024
Assistant Manager
Dollar General
03.2022 - 06.2023
Patient Care Tech Certification - Nursing Assistant
Cltcc