Harley Shumaker
White Pine,TN
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. A talented leader with an analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Manager
Circle S Butcher Block And Farm Kitchen
03.2019 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Science - Business Administration
Johnson University
Knoxville, TN05.2024
Skills
- Performance Management
- Marketing
- Contract Management
- Business Development
- Strategic Planning
- Staff Development
- Business Administration
- Team Leadership
- Time Management
- Sales Techniques
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Verbal and Written Communication
- Organizational Skills
- Problem Solving
Timeline
Manager
Circle S Butcher Block And Farm Kitchen
03.2019 - Current
Bachelor of Science - Business Administration
Johnson University
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