HARLEY VELASQUEZ
Pharr
Summary
Dynamic professional with a strong work ethic and a proven track record in delivering exceptional customer service. Recognized for providing swift and efficient service while fostering engaging communication and demonstrating tact in all interactions. Expertise in thriving within fast-paced environments, including fast food and grocery settings, ensures a commitment to excellence in customer satisfaction. Eager to embrace new challenges and contribute effectively to a collaborative team atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Assistant
H-E-B
07.2025 - Current
- Assisted customers with inquiries, providing timely and accurate information to enhance satisfaction.
- Managed order processing, ensuring efficient handling of customer requests and returns.
- Collaborated with team members to maintain product knowledge and improve service delivery.
- Maintain clean and organized work areas, including checkout and bagging stations.
- Assist with cart collection and store upkeep to ensure a positive shopping experience.
Carhop
Stars Drive-In
06.2024 - 08.2024
- Served guests by carrying food and drink items to vehicles.
- Processed payments, counted money and provided correct change.
- Liaised with supervisor to follow proper void and refund procedures.
Education
High School Diploma -
Sharyland High School
Mission, TX05-2025
Skills
- Timely and productive
- Engaging interpersonal skills
- Strong customer service
- Team-oriented collaboration
- Diplomatic interaction
Accomplishments
Achieved my Certified Clinicals Medical Assistant (CCMA) certification in High School.
Certification
Certified Clinical Medical Assistant (CCMA)
Language
English
Spanish
Timeline
Customer Service Assistant
H-E-B
07.2025 - Current
Carhop
Stars Drive-In
06.2024 - 08.2024
High School Diploma -
Sharyland High School
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