(Harley) Keith Harlen Curtis
Tucson,AZ
Summary
Detail-oriented plumbing professional with over 20 years of experience in managing complex installations and repairs. Skilled in conducting thorough inspections, ensuring safety compliance, and fostering strong client relationships. Committed to enhancing efficiency and reducing costs through strategic project management.
Overview
33
33
years of professional experience
Work History
Plumbing Contractor
Backflow Specialists
10.2006 - Current
- Managed residential and commercial plumbing installations and repairs, ensuring compliance with local codes.
- Led backflow prevention testing and certification processes to uphold safety standards.
- Collaborated with clients to assess plumbing needs, providing tailored solutions for diverse projects.
- Conducted inspections of plumbing systems to identify issues and implement corrective measures efficiently.
- Upgraded outdated plumbing systems for increased efficiency and functionality, extending the lifespan of the infrastructure.
- Installed new plumbing systems, resulting in improved water efficiency for buildings.
- Increased customer satisfaction by providing timely and efficient plumbing services.
- Coordinated with suppliers to secure high-quality materials at competitive prices, reducing overall project costs.
- Provided exceptional customer service, assisting clients in selecting appropriate fixtures and appliances for their needs.
- Reduced plumbing issues for clients by conducting regular maintenance checks and repairs.
- Troubleshot complex plumbing problems, identifying root causes and implementing effective solutions.
- Developed strong professional relationships with clients, leading to repeat business opportunities and word-of-mouth referrals.
- Conducted thorough inspections of plumbing systems to detect leaks and potential hazards, ensuring compliance with safety regulations.
- Adhered strictly to local building codes and industry best practices when performing installations or repairs, guaranteeing compliance with regulatory requirements.
- Performed emergency repairs promptly to minimize damage caused by leaks or malfunctions within the system.
- Educated clients on preventative measures they could take to reduce future plumbing issues and save money on repair costs.
- Implemented cost-effective solutions to minimize expenses while maintaining high-quality workmanship.
- Cut and drilled holes in walls to permit passage of pipes.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Measured, threaded, and cut materials to correct angles.
- Eliminated risks by correctly identifying potential safety hazards.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Fabricated piping pieces and components in line with design specifications for each system.
Lead Plumber
Curtis Plumbing Co. Inc.
07.1993 - 10.2006
- Oversaw project timelines and budgets, optimizing resource allocation for efficiency.
- Led team in installation and repair of plumbing systems, ensuring compliance with local codes.
- Diagnosed complex plumbing issues, developing strategic solutions to enhance system performance.
- Streamlined operational workflows, reducing project completion times while maintaining quality standards.
- Implemented preventive maintenance programs, significantly decreasing emergency service calls.
- Mentored junior plumbers, sharing valuable knowledge and techniques to enhance their professional development.
- Managed inventory of tools and materials, ensuring availability for all ongoing projects.
- Reduced callbacks by consistently providing high-quality workmanship on all plumbing installations and repairs.
- Enhanced customer satisfaction by efficiently diagnosing and repairing complex plumbing issues.
- Conducted thorough inspections of plumbing systems, identifying potential issues before they became costly problems.
- Maintained a safe working environment by strictly adhering to safety protocols and regulations.
- Developed strong relationships with suppliers, negotiating favorable pricing on materials without compromising quality.
- Implemented preventive maintenance programs for clients, prolonging the lifespan of their plumbing systems.
- Increased client retention through exceptional communication skills and timely resolution of concerns.
- Ensured compliance with local building codes through diligent adherence to industry standards and best practices in every project undertaken.
- Responded promptly to emergency service calls, mitigating damages caused by burst pipes or other critical issues.
- Upheld company''s high standards of professionalism through courteous interactions with clients, contractors, and vendors.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Complied with state plumbing codes throughout duration of each project.
- Inspected sewers and piping systems to assess quality and condition.
Education
High School Diploma -
Canyon Del Oro
Tucson, AZ05-1993
Timeline
Plumbing Contractor
Backflow Specialists
10.2006 - Current
Lead Plumber
Curtis Plumbing Co. Inc.
07.1993 - 10.2006
High School Diploma -
Canyon Del Oro