Proven in high-pressure environments, adept at multitasking and maintaining composure to ensure top-notch service at Our Place. Skilled in customer service and cash handling, I excel in fostering team collaboration and enhancing guest experiences. Demonstrated ability to innovate and drive operational effectiveness, notably improving team performance and customer satisfaction.
Hi, I’m
Harlie Johnson
Joshua,TX
Summary
Overview
6
years of professional experience
Work History
Our Place
Waitress
02.2023 - Current
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Whataburger
Worker
06.2018 - 09.2018
Job overview
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
- Developed innovative solutions for complex problems, leading to increased operational effectiveness.
- Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
Education
Joshua High SchoolJoshua, TX
Highschool Diploma
02.2023
University Overview
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Cash Handling
- Hospitality service expertise
- Payment Processing
- Food Running
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Waitress
Our Place
02.2023 - Current
Worker
Whataburger
06.2018 - 09.2018
Joshua High School
Highschool Diploma
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