Harlie McCann
Esbon,KS
Summary
Motivated Dispatcher with experience monitoring and tracking emergency vehicles. Adaptable individual versed in giving over-the-phone instructions and synchronizing responses with communication centers. Articulate team player with rapid and accurate typing skills.
Overview
12
12
years of professional experience
Work History
Dispatcher
North County Dispatch Joint Powers Agency
Rancho Santa Fe, CA
03.2021 - Current
- Received and dispatched calls for emergency services.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
Cashier
Jack in the Box
Temecula, CA
06.2012 - 08.2024
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Dispatcher
Oceanside Police Department
Oceanside, CA
04.2016 - 03.2021
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
Restaurant Hostess
Pala Casino
Pala, CA
09.2012 - 04.2016
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Education
High School Diploma -
Great Oak High School
Temecula, CA06-2012
Skills
- Dispatch Coordination
- Data Entry
- Route Navigation
- Database Management
- Schedule Management
- Training new hires
- Monitoring field personnel
Timeline
Dispatcher
North County Dispatch Joint Powers Agency
03.2021 - Current
Dispatcher
Oceanside Police Department
04.2016 - 03.2021
Restaurant Hostess
Pala Casino
09.2012 - 04.2016
Cashier
Jack in the Box
06.2012 - 08.2024
High School Diploma -
Great Oak High School
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