Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harman Kaur

Wisconsin

Summary

Results-driven retail operations leader with strong experience in financial services, team development, and multi-unit management. Proven ability to streamline operations, enhance customer experience, and drive financial performance. Adept at managing diverse teams, overseeing budgets, marketing initiatives, and improving organizational efficiency across retail and financial sectors.

Overview

5
5
years of professional experience

Work History

Teller

UW Credit Union
Waukesha
11.2023 - Current
  • Deliver accurate and efficient financial transactions in a high-volume environment.
  • Assist customers with account management, fraud resolution, and banking services.
  • Reconcile daily cash balances and identify cross-sell opportunities for financial products.

Retail Operations Manager

Harmeet Investments LLC
Wisconsin
04.2020 - Current
  • Lead operations for 5 locations: 3 liquor stores, 1 gas station, and 1 grocery store.
  • Oversee budgeting, financial reporting, inventory control, and vendor relationships.
  • Train and manage multi-location staff to ensure consistency in service and compliance.
  • Implement operational efficiencies that increase profitability and reduce shrinkage.
  • Played a key role in launching two new retail locations, supporting site setup, hiring, and go-to-market execution.
  • Developed and managed social media marketing campaigns to drive local engagement and promote in-store traffic.

Office Associate

Rogers & Hollands
Wauwatosa
01.2022 - 02.2023
  • Managed sales transactions and reconciliations for high-value jewelry sales.
  • Supported office operations, inventory orders, and customer communications.
  • Maintained accurate records and a professional front-office environment.

Education

BBA - Finance

University of Wisconsin-Milwaukee
05.2025

Skills

  • Retail & Financial Operations
  • Cash Handling & Reconciliation
  • Staff Training & Leadership
  • Inventory & Vendor Management
  • Customer Service Excellence
  • Social Media Marketing
  • Microsoft Office (Word, Excel, PowerPoint)

Timeline

Teller

UW Credit Union
11.2023 - Current

Office Associate

Rogers & Hollands
01.2022 - 02.2023

Retail Operations Manager

Harmeet Investments LLC
04.2020 - Current

BBA - Finance

University of Wisconsin-Milwaukee

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