Harmanjot Sandhu
Lodi,CA
Summary
Dedicated and detail-oriented Medical Tech with a proven track record of providing comprehensive patient care. Successfully managed the well-being of three patients, conducting daily vital assessments and administering injections and medications with precision. Adept at ensuring patient hygiene and safety in a healthcare setting. Now seeking to transition strong organizational and patient-focused skills into a receptionist role at a dental office. Proficient in multitasking, maintaining a welcoming atmosphere, and facilitating efficient front desk operations. Committed to delivering exceptional customer service and contributing to the smooth functioning of a dental practice.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Diamond Care INC
01.2020 - 09.2023
- Managed care of seven patients at once, ensuring their well-being and comfort.
- Conducted daily vitals checks and maintained accurate records of patient health data.
- Administered injections and medications as prescribed, demonstrating proficiency in medical procedures.
- Prioritized patient hygiene, ensuring clean and safe environment.
- Collaborated effectively with healthcare professionals to coordinate and enhance patient care.
- Provided exceptional front desk services, welcoming and assisting patients in friendly and professional manner.
- Managed appointment scheduling, ensuring efficient use of dental office resources.
- Handled phone inquiries, directed calls to appropriate staff, and provided information as needed.
- Utilized organizational skills to maintain patient records and ensure accurate documentation.
- Collaborated with dental professionals to coordinate patient care and address inquiries.
- Supported needs of [60]+ residents under long-term care
Manager
Jahant Food And Fuel Stop
03.2013 - 12.2020
- Led a team of 10 employees, providing effective supervision and guidance to ensure optimal workflow and productivity.
- Expertly managed customer complaints, demonstrating strong problem-solving skills and a commitment to customer satisfaction.
- Delivered exceptional customer service by leveraging in-depth product knowledge and interpersonal skills to meet and exceed customer expectations.
- Played a key role in overseeing all inspections, ensuring strict adherence to San Joaquin County regulations and standards.
- Collaborated with relevant stakeholders to identify and address any compliance gaps, maintaining a proactive approach to regulatory requirements.
Team Management and Supervision:
Customer Complaint Resolution:
Exemplary Customer Service:
Inspection Oversight:
Education
Certification of Medical Assistance - Medical Assisting
United Education Institution
4994 Claremont Ave, Stockton, CA 9520712.2016
Skills
- ADL Support
- Patient Education
- Mobility Assistance
- Information Protection
- Strong organizational and multitasking abilities
- Excellent interpersonal and communication skills
- Proficient in medical terminology and administrative tasks
- Familiarity with maintaining confidentiality and adhering to HIPAA regulations
- Ability to work in a fast-paced environment while maintaining attention to detail
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Patient Care Technician
Diamond Care INC
01.2020 - 09.2023
Manager
Jahant Food And Fuel Stop
03.2013 - 12.2020
Certification of Medical Assistance - Medical Assisting
United Education Institution
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