Harmoni Avery
Ty Ty,GA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Customer-focused with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
8
8
years of professional experience
Work History
Sales Associate
TJ Maxx Co.
Tifton, GA
02.2023 - 07.2023
- Accurately processed and prepared merchandise for the sales floor
- Stocked the shelves & clothing racks accordingly
- Served as a cashier, accurately ringing customer purchases/returns and counting change back to customers
- Promoted credit and loyalty programs
- Initiated and participated in store recovery as needed throughout the day
- Worked in the fitting room greeting customers and hanging up clothing items
- Provided excellent customer service by actively engaging with customers throughout the day.
Bridal Consultant
Satin and Lace Bridal boutique
Tampa, FL
06.2022 - 08.2022
- Updated business websites promoting products and services
- Assisted in selections of bridal gowns and wedding party attire
- Scheduled appointments with customers via booking site or phone call
- Styled mannequins to promote new designs
- Organized stockroom shelves and tagged items to be entered into inventory
- Calculated finances through spreadsheets.
Event staff Assistant
A Moment In Time Events
Tampa, FL
09.2015 - 10.2020
- Completed event decorating with set up and break down
- Created event ideas for clients
- Greeted guests and provided guidance in finding assigned seating.
Education
Bachelor of Science - Criminal Justice
Kennesaw Sta
Kennesaw, GA05-2027
High School Diploma -
Tift County High School
Tifton, GA05-2023
Skills
- Project planning
- Spreadsheets (Excel, Google Sheets, OpenOffice Calc)
- MS Office (Word, Excel, Outlook, PowerPoint, OneNote, Access)
- Social Media
- Word processing and desktop publishing tools
- Order Processing
- Customer Needs Assessment
- Retail loss prevention
- Inventory Control
- Product Sales
- Payment Processing
- Teamwork and Collaboration
- Relationship Building
- Stocking and Receiving
- Complex Problem-Solving
- Meeting deadlines
- Written and oral communication skills
- Store Opening and Closing
- Customer Service
- Reading comprehension skills
- Reliable and punctual
- Conflict Resolution
- Cash Handling
- Display Setup
- Merchandising understanding
- Merchandise Display
Phone
813-325-8488
Accomplishments
- High Honor Roll Award 2016-2019
- Student of the month- 2021-2022
- Dean's list the first year of college
- Awarded Hope Scholarship
Career Experience
- 06/01/22, 08/31/22, Bridal Consultant- contracted, Satin and Lace Bridal boutique, Tampa, FL, Updated business websites promoting products and services, Assists in selections of bridal gowns and wedding party attire, Schedule appointments with customers via booking site or phone call, Styling mannequins to promote new designs, Organize stockroom selves and tagging items to be entered into inventory, Calculate finances through spreadsheets
- 09/01/15, 10/31/20, Event staff Assistant, A Moment In Time Events, Tampa, FL, Complete event decorating with set up and break down, Create event ideas for clients, Greet guest and provide guidance in finding assign seating
- 02/01/23, 07/31/23, Sales Associate, TJ Maxx Co., Tifton, GA, Accurately process and prepare merchandise for the sales floor, Stock the shelves & clothing racks accordingly, Cashier- Accurately ring customer purchases/ returns and count change back to customer according to established operating procedures, Promote credit and loyalty programs, Initiate and participate in store recovery as needed throughout the day, Work The Fitting Room Greeting customers and hanging up clothing items, Provide excellent customer service by actively engaging with the customers throughout the day.
Activities
- School Orchestra
- Soccer Team
- Volleyball team
- Christian Fellowship club in college
- Hair Business- est. 2020
Affiliations
- Beauty technician
- Volleyball player
- stylist
Languages
English
Full Professional
References
References available upon request.
Timeline
Sales Associate
TJ Maxx Co.
02.2023 - 07.2023
Bridal Consultant
Satin and Lace Bridal boutique
06.2022 - 08.2022
Event staff Assistant
A Moment In Time Events
09.2015 - 10.2020
Bachelor of Science - Criminal Justice
Kennesaw Sta
High School Diploma -
Tift County High School
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