Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Howard

El Paso,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

28
28
years of professional experience

Work History

Sales Associate

Dick Poe Dodge Ram
Fort Bliss, TX
01.2020 - 06.2024
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.

Automotive Sales Manager

Viva Mazda
Fort Bliss, TX
01.2018 - 01.2019
  • Maintained an up-to-date understanding of automotive industry trends and developments.
  • Researched competitive pricing strategies and adjusted prices accordingly to remain competitive in the market.
  • Negotiated deals with customers in order to close sales transactions quickly and efficiently.
  • Resolved customer complaints quickly and effectively while maintaining excellent customer relations.
  • Organized promotional events such as test drives or open houses to generate interest in current inventory.
  • Established relationships with local businesses as part of building a larger client base.
  • Provided follow-up service after the purchase of a vehicle to ensure customer satisfaction.
  • Managed inventory levels by ordering additional stock based on current demand trends.
  • Analyzed customer feedback to identify opportunities to improve customer satisfaction ratings.

Automotive Sales Consultant

Viva Chevrolet
El Paso, Texas
01.2013 - 01.2018
  • Performed market research on competitor vehicles and pricing strategies.
  • Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
  • Advised customers on extended warranties, insurance policies, and other related services.
  • Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
  • Provided product information, features, and benefits to customers.
  • Maintained up-to-date knowledge of new products and services offered by the dealership.
  • Greeted customers and identified their automotive needs.
  • Developed relationships with customers by providing excellent customer service.

91B Wheeled Vehicle Mechanic

US Army
Fort Bliss, Texas
09.1996 - 04.2013
  • Provided technical assistance to other mechanics when needed.
  • Diagnosed electrical problems in wheeled vehicles by inspecting wiring harnesses for damage or deterioration.
  • Cleaned work areas regularly in order to maintain a neat environment.

Sargent- lead and motivate soldier's. Supply soldiers with purpose direction and motivation.

Instruct and use simulators to train soldiers.

Provide performance counseling, and enforce standards.

Deployed to Iraq for a total of 28 months over multiple tours.

Education

Master of Science - Business Management

University of Phoenix
Tempe, AZ
05-2023

Bachelor of Science - Management

University of Phoenix
Tempe, AZ
05-2021

Associate of Arts - General Studies

Central Texas College
Killeen, TX
05-2017

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Payment Processing
  • Inventory Control
  • Contract Preparation
  • Sales Development
  • Product Sales
  • Systems implementation
  • Vendor Sourcing
  • Productivity Improvement
  • Strategic Planning
  • Project tracking
  • Project Planning

Timeline

Sales Associate

Dick Poe Dodge Ram
01.2020 - 06.2024

Automotive Sales Manager

Viva Mazda
01.2018 - 01.2019

Automotive Sales Consultant

Viva Chevrolet
01.2013 - 01.2018

91B Wheeled Vehicle Mechanic

US Army
09.1996 - 04.2013

Master of Science - Business Management

University of Phoenix

Bachelor of Science - Management

University of Phoenix

Associate of Arts - General Studies

Central Texas College
Nathan Howard