Harmony Carter
Los Angeles,California
Summary
Bubbly Bottle Service Waitress and Bartender well-versed in interacting with customers and taking orders, providing bills and collecting payments. Providing customers with drinks and exceptional customer service. I'm an extremely energetic and vivacious individual with experience serving food items and alcoholic beverages to nightclub and bar patrons. In-depth knowledge of wine, beer and liquor brands.
Overview
4
4
years of professional experience
Work History
VIP Bottle Service Waitress
Fox Hollywood
01.2023 - 03.2023
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Processed orders and facilitated customer payments using POS system.
Bartender/Bottle Service Waitress
GRLZ ONLY
08.2022 - 11.2022
- Answered customers' questions, recommended items and recorded order information.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
VIP Bottle Service Waitress
Eden Enterprises
01.2022 - 11.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Freelance Bartending and Event Hosting
Self Employment Specialists
07.2019 - 11.2022
- Managed administrative logistics of events planning, event booking and event promotions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
Education
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA05.2015
Skills
- Customer Interaction
- Persuasive Selling
- VIP Services
- High-Volume Environments
- Stress Tolerance
- Hospitality Management
- Energetic and Outgoing
- Handling Difficult Customers
- Engaging Customers
- Good Conversationalist
Timeline
VIP Bottle Service Waitress
Fox Hollywood
01.2023 - 03.2023
Bartender/Bottle Service Waitress
GRLZ ONLY
08.2022 - 11.2022
VIP Bottle Service Waitress
Eden Enterprises
01.2022 - 11.2022
Freelance Bartending and Event Hosting
Self Employment Specialists
07.2019 - 11.2022
High School Diploma -
El Camino Real Charter High School
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