Tiffany Hunter
Hollywood,FL
Summary
Bubbly Bottle Service Waitress well-versed in interacting with customers and taking orders, providing bills and collecting payments and clearing and cleaning tables. Energetic and vivacious individual with 9 years of experience serving food items and alcoholic beverages to nightclub and bar patrons. In-depth knowledge of wine, beer and liquor brands and cocktail recipes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
VIP Bottle Service Waitress
Tootsies Cabaret
Miami, FL
11.2021 - 04.2022
- Maintained updated knowledge of drink and bottle menu items, promotions, specials and liquor brands and used persuasive selling techniques to maximize sales individually attributing to $5,000-$10,000 per shift
- Used Social Media and other marketing skills tactics to increase sales by gaining relationships with VIP clientele.
- Excelled in networking and providing impeccable customer service to build relationships which concluded in repeat VIP guests.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
Bottle Service Waitress
Myami Vybez
Wynwood, Florida
05.2021 - 11.2021
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales and increase sales by 15%
General Manager
Tall Tales Brewing Company
Baltimore, MD
08.2019 - 05.2021
- Consistently established positive flow on profit and loss statement generating $1.3 million per year
- Responsible for budget preparation, revenue management, monthly P&L reports, and daily bank deposits of over
- Performed with cooks and management to establish inventory levels, resulting in 20% decrease in food cost
General Manager of Operations
Red Lobster
Salisbury, MD
01.2014 - 08.2019
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Improved productivity while reducing staffing and operational costs by 30%
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Partnered with vendors and suppliers to effectively manage and budget.
Hostess/Server, Outback
Bob Evans, Steakhouse
Salisbury, MD
01.2012 - 01.2014
- Cultivated and managed warm relationships with regular customers.
- Managed POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Waitress/Food Expeditor- Chef
Adrianne
Kendall, Florida
- Performed speed of service for food orders while minimizing errors and complaints for over 1,000 guests nightly
Education
English Secondary Education
Salisbury University
Salisbury, MDundefined
Western School of Technology and Environmental Science
2011
Skills
- Operational Efficiency
- Customer Service and Rapport
- Menu Memorization and Presentation
- Cool Under Pressure
- VIP Services
Websites
Certification
Excel (7 years)
- Microsoft Word (10+ years)
-Outlook (7 years)
- POINT OF SALE (10 years)
-Kitchen Display Monitors (10 years)
-Social Media platforms (7 years)
-Powerpoint (10 years)
Certifications and Licenses
TIPS Certified
Present
Certified in proper distribution and sale of alcoholic based beverages.
ServSafe
Present
Highlights
- Restaurant Management
-Customer/Vendor Relations
- Office Administration
- Equal Employment Opportunity Act Strategic Preparation
-Sales Growth Strategist
- Quick Learner
- Leader
- Motivated
-Team player
Timeline
VIP Bottle Service Waitress
Tootsies Cabaret
11.2021 - 04.2022
Bottle Service Waitress
Myami Vybez
05.2021 - 11.2021
General Manager
Tall Tales Brewing Company
08.2019 - 05.2021
General Manager of Operations
Red Lobster
01.2014 - 08.2019
Hostess/Server, Outback
Bob Evans, Steakhouse
01.2012 - 01.2014
Waitress/Food Expeditor- Chef
Adrianne
English Secondary Education
Salisbury University
undefined
Western School of Technology and Environmental Science
Excel (7 years)
- Microsoft Word (10+ years)
-Outlook (7 years)
- POINT OF SALE (10 years)
-Kitchen Display Monitors (10 years)
-Social Media platforms (7 years)
-Powerpoint (10 years)
Certifications and Licenses
TIPS Certified
Present
Certified in proper distribution and sale of alcoholic based beverages.
ServSafe
Present
Highlights
- Restaurant Management
-Customer/Vendor Relations
- Office Administration
- Equal Employment Opportunity Act Strategic Preparation
-Sales Growth Strategist
- Quick Learner
- Leader
- Motivated
-Team player
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