Harmony Watson
Hot Springs,AR
Summary
I have worked at Chicken Express going on four years. I did manager training for over two months and have been a manager for eight months. I work well with others and can desolate altercations if they arise.
Overview
4
4
years of professional experience
Work History
Manager
Chicken Express
Hot Springs, AR
03.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
Lake Hamilton High School
Pearcy, AR05-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
Timeline
Manager
Chicken Express
03.2021 - Current
High School Diploma -
Lake Hamilton High School