Harmony Wichelns
Rogersville,TN
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills; with a history of meeting company needs with consistent and organized practices. Adept at working effectively unsupervised, skilled at working under pressure, adapting to new situations and challenges to best enhance the organizational brand, and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Interviewer
Tennessee Department Of Health
04.2024 - Current
- Used specified forms to compile and record results or data from interviews and surveys.
- Strengthened communication skills through regular interactions with others.
- Gathered data via surveys and interviews on enteric public health concerns via telephone.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Used medical interfaces following data collection via interviews to ease information gathering for epidemiologists for monitoring of potential public health outbreaks.
Clinical Laboratory Technician
Ballad Health, Indian Path Community Hospital
12.2021 - Current
- Adhered strictly to laboratory policies concerning patient confidentiality.
- Verified patient information before processing specimens for testing.
- Followed safety guidelines while working with hazardous materials such as chemicals, biohazards and radioactive substances.
- Responded promptly to requests from physicians or nurses regarding lab results or interpretation thereof.
- Provided technical support to other healthcare professionals regarding lab tests and procedures.
- Recorded all relevant information into electronic medical record systems accurately and timely.
- Followed laboratory guidelines for handling biological specimens.
Bartender Shift Manager
Mel's Riverside Bar and Grill
08.2019 - 12.2021
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Encouraged team collaboration among staff members to maximize efficiency during peak periods.
- Supervised cleanliness of guest service areas before, during and after service.
Dining Service Assistant
Elmcroft of Kingsport
05.2020 - 10.2021
- Organized pantry shelves according to FIFO principles when stocking inventory items into storage spaces.
- Communicated with kitchen staff regarding any special orders requested by customers or changes made to menu items during peak business hours.
- Operated dishwashing equipment safely following all safety protocols set forth by the establishment's management team.
- Followed all health code regulations related to food handling procedures at all times.
- Checked expiration dates on products received to ensure freshness of ingredients used for meals served.
- Acted as positive teammate to fellow employees by helping onboard new teammates at assisted living facility and nursing home.
Sandwich Artist
SUBWAY®Restaurants
05.2018 - 05.2019
- Completed opening, closing and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Operated cash registers to process payments from customers.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Education
Master of Public Health - Epidemiology
East Tennessee State University
Johnson City, TN05.2026
Bachelor of Science - Microbiology
East Tennessee State University
Johnson City, TN05-2024
Associate of Science - Biology
Walters State Community College
Morristown, TN05-2021
High School Diploma -
Bourne High School
Bourne, MA06-2019
Skills
- Lab Equipment Operation
- Specimen Handling
- Sample Preparation
- HIPAA Compliance
- Word Processing
- Critical Thinking
- Aseptic Techniques
- Quality Control
- Patient Relations
- Professional Demeanor
- Teamwork and Collaboration
- Meeting deadlines
Additional Information
Recipient of the James H. Quillen Graduate Scholarship based on scholastic endeavors, school and community leadership, volunteer services and activities, work experience, and financial need.
Timeline
Interviewer
Tennessee Department Of Health
04.2024 - Current
Clinical Laboratory Technician
Ballad Health, Indian Path Community Hospital
12.2021 - Current
Dining Service Assistant
Elmcroft of Kingsport
05.2020 - 10.2021
Bartender Shift Manager
Mel's Riverside Bar and Grill
08.2019 - 12.2021
Sandwich Artist
SUBWAY®Restaurants
05.2018 - 05.2019
Master of Public Health - Epidemiology
East Tennessee State University
Bachelor of Science - Microbiology
East Tennessee State University
Associate of Science - Biology
Walters State Community College
High School Diploma -
Bourne High School
Similar Profiles
KarLee WyattKarLee Wyatt
Environmental Health Specialist III at Tennessee Department of HealthEnvironmental Health Specialist III at Tennessee Department of Health
Haley RennerHaley Renner
Public Health Educator at Tennessee Department Of HealthPublic Health Educator at Tennessee Department Of Health
Imuwahen Esosa UzziImuwahen Esosa Uzzi
Grant Manager (Administrative Assistant) at Tennessee Department of HealthGrant Manager (Administrative Assistant) at Tennessee Department of Health
Karah OwenKarah Owen
Optical Staff at Rogersville Vision ClinicOptical Staff at Rogersville Vision Clinic
JOHN JUSTICEJOHN JUSTICE
Trainer at Verizon Wireless Call centerTrainer at Verizon Wireless Call center