Harold Boyce
Aurora,IL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Clerk
Big Five
08.2020 - 05.2021
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases, locate items, and join reward programs.
- Achieved high levels of accuracy when managing inventory, resulting in minimal discrepancies and improved overall efficiency.
Delivery Driver/ Dispatcher
Amazon
08.2022 - 05.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Valet Driver
Pittsburgh Valet
08.2023 - Current
- Increased repeat business through exceptional customer interactions and professional demeanor.
- Streamlined communication between team members using walkie-talkies, resulting in quicker response times for guest requests.
- Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
Education
High School Diploma -
Canyon High School
Santa Clarita, CA05.2018
Skills
- Excellent customer service
- Time management skills
- Patience and composure
- Quick Decision Making
- Valid Driver's License
- Adaptable to change
- Effective problem solving
- Record Keeping Abilities
Timeline
Valet Driver
Pittsburgh Valet
08.2023 - Current
Delivery Driver/ Dispatcher
Amazon
08.2022 - 05.2023
Retail Clerk
Big Five
08.2020 - 05.2021
High School Diploma -
Canyon High School
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