HAROLD DEWALT
Pflugerville,TX
Summary
Results-driven retail and operations executive with 20+ years of experience leading high-volume store and branch operations. Proven success as a Store Director managing up to $14M in annual revenue, with full P&L ownership, large-scale team leadership (50–185 employees), and consistent delivery of sales, labor, and profitability targets. Expertise in operational excellence, workforce optimization, inventory control, and regulatory compliance. Recognized for building high-performing leadership teams, improving customer experience, and executing strategic initiatives that drive sustainable business growth.
Overview
13
13
years of professional experience
Work History
Assistant Branch Manager
Restaurant Depot
07.2025 - Current
- Operational Leadership: Direct end-to-end branch operations to maximize profitability, operational efficiency, and customer satisfaction.
- Team Management: Direct department managers and staff, establishing high accountability and performance standards across all functions.
- Compliance & Safety: Ensure full compliance with regulatory and company standards, including OSHA, HACCP, safety, and security protocols.
- Financial Analysis: Analyze financial and operational performance to identify key trends and implement necessary corrective actions.
- Strategic Execution: Partner with corporate leadership to ensure operational alignment and compliance with broader company policies.
- Workforce Optimization: Optimize labor scheduling and staffing models to align with sales volume and budget targets.
Store Director
Brookshire Brothers
07.2015 - 07.2025
- P&L Accountability: Directed full-store operations for locations generating $7.5M–$14M annually, managing labor budgets up to $1.8M and inventory up to $1M.
- Team Development: Led and developed teams of 55–185 employees, building a strong leadership pipeline that resulted in multiple promotions to Store Director.
- Market Growth: Successfully opened new store locations and led large-scale re-grand openings, ensuring full operational readiness.
- Target Achievement: Consistently achieved or exceeded sales, labor, and profit targets across multiple fiscal periods.
- Customer Engagement: Drove 40% loyalty penetration, ranking in the top 10 company-wide for customer engagement.
Retail Operations Project Manager
Brookshire Brothers
Huntsville, TX
05.2013 - 07.2015
- Initiative Leadership: Led the planning, design, and execution of operational initiatives across multiple retail locations.
- Corporate Partnership: Partnered with corporate teams to resolve execution challenges and ensure high project success rates.
- Performance Monitoring: Monitored key performance metrics and provided regular updates and strategic insights to executive leadership.
Education
Bachelor of Business Administration - Management
Sam Houston State University
Skills
- Store & Branch Operations Leadership
- P&L Management & Budget Control
- Team Development & Succession Planning
- Customer Experience & Service Excellence
- Inventory, Merchandising & Shrink Control
- Workforce Planning & Labor Optimization
- Regulatory Compliance (OSHA, HACCP, Safety)
- Performance Management & Leadership Coaching
- Sales Growth & KPI Execution
- Strategic Planning & Operational Execution
Timeline
Assistant Branch Manager
Restaurant Depot
07.2025 - Current
Store Director
Brookshire Brothers
07.2015 - 07.2025
Retail Operations Project Manager
Brookshire Brothers
05.2013 - 07.2015
Bachelor of Business Administration - Management
Sam Houston State University