Dedicated professional with strong customer service and public speaking skills. Experienced in sales closing and banking operations, fostering community engagement and spiritual growth, ready to enhance community engagement and drive client satisfaction.
Overview
46
46
years of professional experience
Work History
Pastor
River of Life Pentecostal Church
Southington, Connecticut
01.2010 - Current
Led weekly worship services, fostering community engagement and spiritual growth.
Provided pastoral counseling to individuals and families in need of support.
Coordinated church events, enhancing fellowship among congregation members.
Collaborated with church leadership to set strategic goals for community outreach.
Delivered sermons that inspired and challenged congregants to deepen their faith.
Conducted special services like baptisms, weddings, and funerals.
Sales Consultant
Crowley Kia
Bristol, CT
03.2013 - 11.2024
Delivered customer service that increased client satisfaction and loyalty.
Conducted product demonstrations to educate customers on vehicle features and benefits.
Guided clients through financing options to streamline vehicle purchase process.
Conducted follow-up calls to confirm client satisfaction and address ongoing needs.
Analyzed customer needs and identified solutions to meet their requirements.
Analyzed customer needs and preferences to recommend appropriate products.
Greeted incoming customers and provided expert sales and service to drive revenue.
Participated in regular training sessions on new products, services, and industry trends.
LPN
Southington Care Center
Southington, CT
02.2004 - 02.2013
Monitored patient vital signs to identify critical changes, ensuring timely communication with healthcare team.
Administered medications and treatments per physician's orders.
Participated in staff training sessions to enhance nursing practices and protocols.
Observed and documented significant changes in patient's condition, facilitating prompt interventions by registered nurse or physician.
Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
Monitored respiration activity, blood pressure, and blood glucose levels to assess patient response to medical administration.
Assistant Branch Manager
Union Trust Bank
Southington, Connecticut
09.1980 - 06.1993
Managed daily branch operations and coordinated staff scheduling to ensure smooth workflow.
Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
Monitored daily operations and supported Branch Manager in executing branch objectives.
Oversaw compliance with banking regulations and internal policies.
Trained new employees on bank procedures and customer interactions.
Resolved customer issues effectively in order to maintain strong customer relationships.