Harold Jackson
Lynchburg,VA
Summary
To obtain a position in manufacturing or warehouse where my experience and skills will benefit my employer
Overview
17
17
years of professional experience
Work History
Life Insurance Agent
The National Alliance
North Carolina
10.2021 - Current
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
Merchandise Processor 3/ PIE Driver
J Crew
11.2012 - 01.2023
- Picked up product from all production stations that needed to be reboxed, rebagged, or that had missing box orders
- Picked up express packages
- Tape up product and prepare for shipping
- Performed material handler duties using hand cart and forklift
- Sorted and folded clothing orders
- Processed clothing orders
- Worked special sales events in company warehouse
- Waited on customers in warehouse
- Worked overtime when needed
- Stacked pallets
- Used conveyor when needed
- Used a RF Scanner
- Unloaded trucks with pallet jack and put in the appropriate area
- Licensed PIE Driver
- Higher Picker, Low Picker, E-Jack, RC, Reach Truck
- Ability to lift 50lbs plus
- Worked a lot of overtime
- Helped wherever needed
- On the Regional Sales team(We would travel to other cities or states to set up sample sales to the public)
- Unloading and loading trucks
- Wrapping pallets
- Supervised and trained temporary employees.
- Enhanced merchandise processing efficiency by implementing streamlined sorting and organizing techniques.
- Improved warehouse organization for efficient merchandise retrieval, utilizing strategic placement and labeling methods.
- Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
- Assisted in training new hires on merchandise processing procedures, contributing to a cohesive and efficient team environment.
- Ensured compliance with safety regulations during all aspects of the merchandise processing workflow, promoting a secure work environment for all employees.
- Established clear communication channels among team members for seamless collaboration during high-pressure situations such as holiday rushes or promotional events.
- Maintained cleanliness and organization throughout the warehouse facility, creating an efficient workspace conducive to optimal productivity.
- Evaluated daily productivity reports to identify areas for improvement in overall merchandise processing performance.
- Picked orders, packed boxes and prepared shipments.
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
- Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
- Oversaw storeroom and receiving area for factory with up to 8 employees.
Delivery Driver
DoorDash
Lynchburg, VA
08.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Amazon Delivery Driver
Amazon DSP Delivery
Waldorf, MD
05.2023 - 07.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns with dispatch.
- Provide a safe driving score every time I'm out on the road
- Be able to complete obstacle course
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Welder Helper
Ambeck
Lynchburg, VA
10.2012 - 11.2012
- Grind and round edges and corners on products that come off conveyor systems
- Polished products using special brushes
- Smoothed out welds on products to smooth finish
- Made sure the product was leveled and fitted correctly to customer specifications
- Lifted heavy metal that weighed over 100 pounds at times.
Cook
Hardees
05.2007 - 09.2011
- Cook
- Food prep
- Cashier
- Unloaded trucks
- Trained new employees
- Waited on customers
- Lead cook
- Some months of management training
- Dealt with counting money
- Bank runs
- Customer service.
Line leader
Kelly Services @Glad Manufacturing
07.2010 - 07.2012
- Line Leader/ Packaging Equipment Operator
- Made sure carton formers(machine) and glue pots(machine) were always filled
- Completed packaging checks every hour for quality control
- Made sure all the code dates and other numbers were the correct product that was on the line
- Assisted with line changeovers when going to new product
- Operated forklift as needed
- Stacked product onto pallets
- Operated pump up machine to complete customer orders
- Performed maintenance on production machines (Clear machine jams(glue, torn cartons, smashed cases etc..) for all machines on the line
- Cleaned all production machinery when line is down
- Repacked all product as needed
- Made sure all equipment is functional and ready for operation
- Before start of shift, checked everything in the safety guidelines manual to make sure you have all safety equipment on.
Skills
- Delivery driver experience
- Driving
- Communication skills
- Moving
- Heavy lifting
- Customer service
- Manufacturing experience - 10 years
- Able to work rotating shifts and week ends
- Quick learner
- Able to work with little or no supervision but also work well as part of a team
- Over 5 years as a delivery driver
- Over 6 years experience PIE driver
- Team player
Additional Information
- Computer skills
- Able to work well under pressure
- Able to operate forklift and pallet jack
- Skilled in the use of hand and power tools
- Able to lift 75 libs
- License PIE Driver
- Life Insurance Producer
Willing To Relocate
Maryland or Northern Va
Timeline
Delivery Driver
DoorDash
08.2023 - Current
Amazon Delivery Driver
Amazon DSP Delivery
05.2023 - 07.2023
Life Insurance Agent
The National Alliance
10.2021 - Current
Merchandise Processor 3/ PIE Driver
J Crew
11.2012 - 01.2023
Welder Helper
Ambeck
10.2012 - 11.2012
Line leader
Kelly Services @Glad Manufacturing
07.2010 - 07.2012
Cook
Hardees
05.2007 - 09.2011