HAROLD L. HAWK
Des Moines,IA
Summary
Dynamic sales consultant with a proven track record at Smart Honda of Des Moines, achieving a 9.76/10 customer service score. Skilled in team management and adept at building relationships, I excel in delivering exceptional service while facilitating financing options, ensuring customer satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Smart Honda of Des Moines
Clive, IA
05.2020 - Current
- Guided customers in selecting vehicles tailored to their specific needs and preferences.
- Built strong relationships with customers to enhance retention and repeat business.
- Addressed customer questions and concerns promptly, ensuring satisfaction and loyalty post-sale.
- Managed customer inquiries through phone, email, and in-person interactions.
- Collaborated with finance teams to facilitate vehicle financing options for customers.
Assistant Manager
G&l Clothing
Des Moines, IA
10.2019 - 05.2020
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to ensure efficient operations.
- Monitored stock levels and reported discrepancies to management.
Delivery Driver, Cashier, Assistant Manager
Casey's General Store
06.2015 - 10.2019
- Delivered pizzas while ensuring customer satisfaction and timely service.
- Maintained cleanliness of store to ensure safe and inviting environment for customers.
- Ensured compliance with health standards throughout the facility. Collaborated with team to streamline workflow and improve service delivery.
- Oversaw employee performance to foster teamwork and improve staff morale. Completed extra shifts to support staffing needs and maintain operations.
Education
High School Diploma -
Moravia High School
Moravia, IA01-2015
Skills
- Team management
- Quick learner
- Strong interpersonal skills
- Customer relationship management
- Customer satisfaction metrics
- Sales performance tracking
- Product knowledge
Timeline
Sales Consultant
Smart Honda of Des Moines
05.2020 - Current
Assistant Manager
G&l Clothing
10.2019 - 05.2020
Delivery Driver, Cashier, Assistant Manager
Casey's General Store
06.2015 - 10.2019
High School Diploma -
Moravia High School