Harold Lilly
Lake City
Summary
Consultative, strategic, critical thinker. Customer satisfaction driven, laser focused, out-of-box creativity, results motivated, sales and people management professional with over 30-years of experience in high volume sales management. Experience in automotive sales management, territory and multi-unit management, business development and sales force leadership. Proven record of success for consistently exceeding personal and team goals. Collaborative communicator with C-A level decision makers. Management style is described as: approachable, articulate, well rounded, and very competitive. Importance must be focused on internal belief in products/concepts lending personal credibility, value and success throughout the sales process.
Overview
36
36
years of professional experience
Work History
Finance Director
AUDI GAINESVILLE
03.2020 - Current
- Manage end-to-end sales and finance operations, desking and loan structuring, aftermarket product sales, and closing all deal types across new, pre-owned, lease segments.
- Led weekly sales performance sessions to optimize profitability.
- Provide ongoing training and oversight for new and used sales managers and sales/finance staff on new car sales programs, CDK and DealerTrack workflows, Elead follow up, closing strategies, menu presentations, and product updates.
- Manage all deal flow, ensuring CITs are below 2 days.
- Achieved net profits exceeding $2M+.
Senior Finance Manager
WESTON NISSAN AND VOLVO
09.2013 - 03.2020
- Currently producing over $1 million in net profit, while maintaining CSI/KPI above both Regional and National averages.
- Oversaw vehicle financing and marketed aftermarket ancillary products. Finalizing transactions for new, pre-owned, lease, and commercial deals to boost overall dealership profitability.
- Led weekly sales meetings to guide team in exceeding profit targets, customer satisfaction index (CSI), and social media engagement.
- Trained and monitored new management, sales, and finance personnel on CDK platform, sales closing process, menu presentation, and finance product updates, ensuring effective onboarding and performance.
New and Used Car Sales Manager/Wholesale Manager/Finance Manager
COCONUT CREEK HYUNDAI/MITSUBISHI/SUBARU
09.2006 - 08.2013
- Oversaw new and pre-owned departments at multi-franchise dealership, ensuring alignment with overall business goals.
- Managed the overall performance, training, and management of sales departments, and designed, implemented, and executed the monthly sales plan.
- Coached sales staff daily, focusing on skill development to drive higher sales performance.
- Conducted advertising, led weekly sales meetings, and tracked goals to meet or exceed volume, closing percentage, and profit margins.
Regional Remarketing Manager/Branch Manager
ENTERPRISE RENT A CAR
08.2000 - 09.2006
- Consistently exceeded national sales volume quotas and sales profit goals, which also resulted in leading the South Florida group in both categories for over 4 years.
- Promoted to multi-unit branch manager in rental division within 10 months, achieving over 40% fleet growth across 3 branches and increasing net profits by 38%.
- Managed regional territory for direct B2B marketing and sales of out-of-service rental and fleet vehicles, enhancing market presence.
Restaurant Manager
OUTBACK STEAKHOUSE
10.1994 - 08.2000
- Led region in minimizing food and liquor costs while increasing profits across each restaurant managed.
- Managed operations and performance of high-volume restaurant, ensuring smooth service and customer satisfaction.
- Opened and trained staff for 11 of 13 new locations in south Florida, establishing effective onboarding processes.
MANAGING PARTNER/DIRECTOR OF SALES
RUSSOLI TEMPS
05.1992 - 10.1994
- Directed aggressive expansion for small temporary personnel placement service, resulting in establishment of two new offices.
- Expansion increased billing projections from 7000 hours per month to over 30000 hours per office, per month.
- Acquired key accounts including Nestle, Hershey, and Owens and Minor.
AREA SALES REPRESENTATIVE
BURLINGTON AIR EXPRESS
02.1990 - 05.1992
- Achieved statewide (Ohio) sales growth of air freight billing volume from $225,000 per month to over $700,000 per month in the first year.
- Acquired key accounts including Ford engine plant (3), GM engine plant (2), Lear Seating, Rubbermaid, and Owens Corning.
- Developed and maintained strong relationships with clients and key stakeholders.
- Conducted regular market research to identify new business opportunities.
Skills
- Financial services
- B2B strategy
- Business Development
- Sales growth achievement
- Revenue targets
- Account management
- Customer relationship management
- Direct sales
- Consultative selling
- Value-based selling
- Solution selling approach
- Transactional selling
- Cold Calling
- Prospecting
- Outbound sales
- Cross selling
- Existing customer lead generation
- Sales management systems
- Closing sales
- Deal closing
- Customer satisfaction follow-up
- Customer follow-ups
- Customer support improvement
- Conflict resolution
- Issue resolution
- Retail sales
- Product demonstration
- Restaurant management
- Manufacturing sales experience
- Banking
- Finance sales
- B2B marketing
- Marketing
- Microsoft Excel
- MS Office
- Outlook
- Computer skills
- POS systems
- Product training
- Sales
- Email support
- Canvassing
- Active listening
- Relationship building
- Sales
- Sales management
- Food safety management
- Profit margin achievement
- Customer service
- Canvassing
- Outlook
- Microsoft Office
Skills Qualifications Accomplishments
- Manages the sales process, direct and motivate sales force to close all new business
- Exceeds Regional and National Customer Service Index levels, while consistently achieving top level sales team performance
- Ensures accurate transparent documentation to all federal, state, local and corporate entities
- Fosters and maintains exceptional working relationships with all internal and external customers
- Large and individual account sales management; highly skilled in needs based and conceptual sales
- Extremely effective in recruiting, training, team building, coaching, motivating, and mentoring
- Managed individual, as well as multiple point locations and territories, large and small
- Reporting, trending and analysis, P&L responsibility, presentation skills
- Exceptional public speaker, proficient with Microsoft Office Suite and CRM technologies
- Nationally recognized for individual and team volume remarketing sales and profit
- Selected as top regional mentee
- Member of lead management teams for top 3 nationally recognized individual volume dealers; Hyundai, Nissan and Volvo
Timeline
Finance Director
AUDI GAINESVILLE
03.2020 - Current
Senior Finance Manager
WESTON NISSAN AND VOLVO
09.2013 - 03.2020
New and Used Car Sales Manager/Wholesale Manager/Finance Manager
COCONUT CREEK HYUNDAI/MITSUBISHI/SUBARU
09.2006 - 08.2013
Regional Remarketing Manager/Branch Manager
ENTERPRISE RENT A CAR
08.2000 - 09.2006
Restaurant Manager
OUTBACK STEAKHOUSE
10.1994 - 08.2000
MANAGING PARTNER/DIRECTOR OF SALES
RUSSOLI TEMPS
05.1992 - 10.1994
AREA SALES REPRESENTATIVE
BURLINGTON AIR EXPRESS
02.1990 - 05.1992