Harold Lima
Arlington,VA
Summary
Ambitious and diligent employee with proven detail-oriented skills in fast paced environments. Successful at handling situations of all sizes with accuracy and impeccable service skills. Strives to meet drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Leader/Server
Patsy's Great American Restaurant
Vienna, VA
08.2019 - Current
- Managing and training workers on what the specifications the restaurant requires
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took charge over other servers to do daily tasks through out the shift
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stayed informed about daily specials, new menu items, promotions.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Operated POS terminals to input orders, split bills and calculate totals.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences
- Provided exceptional service to high volume daily guests
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Cook
Sweetgreen
Arlington, VA
07.2016 - 06.2018
- Maintained clean and sanitized work area in accordance with food safety guidelines , avoiding cross-contamination of raw and prepared food products
- Cross-trained in other kitchen positions to support team and meet customer needs
- Maintained harmonious working environment that maximized morale, productivity and efficiency
- Worked in fast-paced, ever-changing environment
- Filed inventory every night for proteins and sides
Education
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA10-2024
High School Diploma -
Wakefield High School
Arlington, VA06-2018
Skills
- Computer proficiency
- Collaboration
- interpersonal
- organizing and prioritizing
- problem solving
- adaptability and flexibility
- Time management
Affiliations
- Graphic designing
- Improving details on my apparel brand
- sketching and traditional drawing
Certification
- Adobe certified
Timeline
Hospitality Leader/Server
Patsy's Great American Restaurant
08.2019 - Current
Cook
Sweetgreen
07.2016 - 06.2018
Associate of Science - Business Administration
Northern Virginia Community College
High School Diploma -
Wakefield High School
- Adobe certified
Similar Profiles
Talia LangeTalia Lange
Restaurant Hostess at Patsy's Great American RestaurantRestaurant Hostess at Patsy's Great American Restaurant
Kayla TrainorKayla Trainor
Operations Manager at Great American RestaurantOperations Manager at Great American Restaurant
Heidi BodenHeidi Boden
Director of Salon Operations at Patsy's Salon And Barber ShopDirector of Salon Operations at Patsy's Salon And Barber Shop