Hi, I’m
Taliyah Wilson
Atlanta,GA
Summary
- Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating clients needs to facilitate enjoyable experiences. Organized with experience restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
- Results-driven bringing progressive background in all environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
9
years of professional experience
Work History
Cracker Barrell Old Country StoreFairburn, GA
Server Shift Leader
10.2019 - Current
Job overview
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Top Class TaxAtlanta, GA
Marketing Assistant
01.2019 - Current
Job overview
- Created engaging content for Pinterest, Facebook and Instagram.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
Happy Time Ice CreamAtlanta, GA
Stock Associate
05.2017 - 05.2019
Job overview
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Managed inventory storage in clean and organized fashion.
Education
Atlanta Metropolitan State CollegeAtlanta, GA
Associate of Science from Business Administration And Management
05.2024
Health And Style Institute, LLCHigh Point, NC
Associate of Applied Science from Esthetician
02.2023
Creekside High SchoolFairburn, GA
High School Diploma
05.2021
Skills
- Customer Needs Assessments
- Warm and Friendly
- Billing and Payment Processing
- Team Player
- Conflict and Complaint Resolution
- Content Creation
- Sales Strategies
- Office Administration
- Microsoft Access
- Google Docs
- Computer Proficiency
- Data Management
Timeline
Server Shift Leader
Cracker Barrell Old Country Store
10.2019 - Current
Marketing Assistant
Top Class Tax
01.2019 - Current
Stock Associate
Happy Time Ice Cream
05.2017 - 05.2019
Atlanta Metropolitan State College
Associate of Science from Business Administration And Management
Health And Style Institute, LLC
Associate of Applied Science from Esthetician
Creekside High School
High School Diploma
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