Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Server Shift Leader
Uncle Bobbys Wings & Beer
Griffin, GA
06.2021 - Current
Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.