Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brynnlee Goen

Griffin,GA

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience

Work History

Server Shift Leader

Uncle Bobbys Wings & Beer
Griffin, GA
06.2021 - Current
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.

Education

High School Diploma -

Penn Foster College
Scottsdale, AZ
12.2022

Skills

  • Team Player
  • Customer Service and Rapport
  • Warm and Friendly
  • Maintaining Clean Work Areas
  • Guest Satisfaction
  • Transactions and Cash Handling
  • Customer Needs Assessments
  • Conflict and Complaint Resolution

Timeline

Server Shift Leader

Uncle Bobbys Wings & Beer
06.2021 - Current

High School Diploma -

Penn Foster College
Brynnlee Goen