Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darrel Ellison

Summary

Proven leader in hospitality, adept at fostering teamwork and enhancing customer satisfaction at Chili's. Skilled in shift planning and personnel training, I excel in creating positive environments and managing high-pressure situations. My commitment to guest service and staff motivation has consistently improved service quality and efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server Shift Leader

Chili's
10.2023 - 06.2024
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

IHOP
05.2023 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.

Education

Associate of Science - Nursing

Baton Rouge Community College
Baton Rouge, LA
05.2026

High School Diploma -

Liberty Magnet High School
Baton Rouge, LA
05.2024

Skills

  • Complaint Handling
  • Organization
  • Shift planning
  • Personnel Training
  • Guest service
  • Staff Motivation
  • Cool Under Pressure
  • Team Leadership
  • Reliable and Responsible
  • Team Player

Certification

Bar Card

Timeline

Server Shift Leader

Chili's
10.2023 - 06.2024

Server

IHOP
05.2023 - 10.2023

Associate of Science - Nursing

Baton Rouge Community College

High School Diploma -

Liberty Magnet High School
Darrel Ellison