Harold Moore Sr. (Tray)

• Managed auto claims from initial notice through resolution, ensuring accurate coverage and liability assessments.
• Investigated accident facts, reviewed statements, and documented claim files in compliance with company guidelines.
• Evaluated damages and coordinated repair estimates to support timely settlement decisions.
• Communicated with policyholders, claimants, and vendors to clarify claim status and resolve concerns.

• Transported passengers safely along prescribed routes, ensuring adherence to tight schedules and enhancing reliability.
• Adhered to scheduled routes, achieving timely drop-offs and pick-ups, thereby meeting preset route criteria and maintaining operational flow.
• Assisted passengers with disabilities and other physical issues in boarding and exiting bus, prioritizing safety and accessibility.
• Maintained Virginia driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

• Structured internal role-playing exercises to enhance agents' sales effectiveness and improve client renewal rates.
• Coordinated agency sales and marketing campaigns with corporate and local offices to achieve better outcomes.
• Collaborated with commercial clients to address exposures through new product introductions and policy modifications.
• Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.

Actively pursuing B.A., Business Management

Core Business Classes; Accounting 211 and 212, Business Law 241, Marketing 100, ITE 115 Certificate of Basic Supervision Certificate of Advance Supervision Certificate of Level III Supervision

Air Base Ground Defense Tactical Training I and II U.S. Air Force Basic Military Training