Harold Smith

Store Manager: Rhonda Ferry

Service Supervisor: Robert Short

Job description is same as before

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.

Supervisor/Owner: David Parker

• Implemented well-defined instructions to help each crew member understand assignments.
• Operated heavy equipment to move supplies and machinery.
• Took care of both Georgetown and Millsboro storage units: including lock outs, Unlocks, clean out, maintenance unit and/or the grounds
• Property maintenance: from grass cutting at both Georgetown and Millsboro locations and personal residence.
• Trash pickup, cardboard pickup, and paper shredding (personal documents and card board).
• Load paper shred bails and card board shred bails on tractor trailer from loading dock.

Store Manager/ Service Supervisor: Mike Eikenberry

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
• Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
• Minimized return service calls, ensuring thorough and accurate service on first visit.
• Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.
• Diagnosed and repaired problems with electrical and mechanical systems.

Farm Services Manager: John Carter

Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• A.I. swabs, pulled fat pads, drew blood from heart, delivered samples to both Georgetown and Salisbury Labs
• Delivered supplies to both company and contract growers alike when needed.
• Completed special projects when time allowed or was scheduled (even time sensitive projects).
• LT Vaccinations: scheduled the appointments with growers when it was time. Then administered the approved vaccination and the dosage for the farms.
• Helped out Farm Services with their work when time allowed or things were slow.

Flock Supervisor: Amy Syester

• Enhanced biosecurity measures for the health and safety of the flock, ensuring optimal production levels.
• Maintained accurate record-keeping practices, tracking important data such as mortality rates, feed intake, and vaccinations.
• Oversaw maintenance of farm equipment and facilities, scheduling repairs as needed to minimize downtime and maximize productivity.
• Assessed flock performance regularly, identifying areas for improvement and implementing necessary changes.
• Monitored environmental conditions within poultry houses, adjusting ventilation systems as needed for optimal bird comfort and growth rates.
• Maintained proper chicken house temperature and ventilation.

Hatchery Manager: Frank Wills

• Enhanced hatchery productivity by maintaining a clean and organized work environment.
• Demonstrated excellent time management skills, consistently completing assigned tasks on or ahead of schedule without compromising quality.
• Conducted regular equipment maintenance checks to prevent breakdowns and minimize downtime in operations.
• Improved chick survival rates with attentive care and proper handling techniques.
• Promoted animal welfare by adhering strictly to humane handling practices during all aspects of the hatchery process.
• Provided excellent customer service when delivering day-old chicks to clients, fostering positive relationships and repeat business.
• Racked eggs, Set Eggs, Embrexed eggs, Set eggs in hatchers afterwards
• Cleaned setter rooms and hatch rooms, and egg buggies
• Worked separator room and cleaned after chicks were run through
• Chick Delivery to farms