Harold Wiggins
Buffalo
Summary
Dynamic and highly organized professional with extensive experience. Proven ability to enhance client retention through exceptional service and effective appointment coordination. Skilled in data entry and adept at problem – solving in fast paced environments, consistently delivering quality results while fostering teamwork and communications.
Overview
15
15
years of professional experience
Work History
Clinical Center Associate
Roswell Park Comprehensive Cancer Center
Buffalo
03.2025 - Current
- Performs clerical support functions in an assigned inpatient or outpatient center(s) including Survivorship and Gyn ; answers routine inquiries; screens calls; assists visitors and patients; records and transcribes physician orders; maintains and coordinates clinic schedules; manages the co-pay collection process; participates in the team or group work activities in the center(s); performs the above duties and responsibilities in a confidential environment requiring direct supervision with limited latitude for utilizing judgment and initiative.
- Increased client retention by consistently delivering excellent service experiences tailored to individual needs.
- Optimizing use of resources and time management for patients.
- Continuous maintained high levels of confidentiality for sensitive personal and financial content.
Nutritional Services
Roswell Park Comprehensive Cancer Center
Buffalo
10.2020 - 03.2025
- Promoted a welcoming dinning experience for all within hospital setting, through attentive service. While upholding and ensuring high standards of routine and effective cleaning and hygiene throughout the dinning and kitchen areas.
- Providing support during special events or functions. While ensuring timely food service & accommodating dietary requirements for large groups.
- Continuous support with nutritional team in menu planning for optimal health outcomes.
Cook Shift Leader
Adams Mark Hotel
Buffalo
01.2010 - 01.2020
- Contributing and fostering positive workplace culture through open communication amongst team members, while addressing issues proactively.
- Handling high pressure situations with professionalism and mindfulness. Whilst developing and expanding team, ensuring new kitchen staff are trained efficiently. Resulting in increased productivity and improved teamwork within the kitchen staff.
- Streamlined food preparation tasks for more efficient service during peak hours.
- Exceptional multitasking abilities by overseeing multiple cook stations simultaneously while maintaining quality control standards.
Education
High school -
Burgard High school
06.1998
Skills
- Expertise
- Planning and organizing
- Scheduling Coordination
- Data Entry Proficiency
- Document Preparation
- Managerial Expertise
- Highly Organized
- Excellent communication
- Flexible
- Quick thinker
- Adaptability
- Problem solving
Timeline
Clinical Center Associate
Roswell Park Comprehensive Cancer Center
03.2025 - Current
Nutritional Services
Roswell Park Comprehensive Cancer Center
10.2020 - 03.2025
Cook Shift Leader
Adams Mark Hotel
01.2010 - 01.2020
High school -
Burgard High school