Summary
Overview
Work History
Education
Skills
Timeline
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Harolyn Humphrey

Killeen

Summary

Dynamic Service Advisor with a proven track record at BATES NISSAN, excelling in customer service and warranty claims. Adept at enhancing client satisfaction and driving sales growth through effective communication and vehicle assessment. Recognized for multitasking abilities and a goal-oriented mindset, consistently achieving performance targets while fostering strong client relationships.

Overview

23
23
years of professional experience

Work History

Service Advisor

BATES NISSAN
10.2024 - Current

Facilitated warranty claims, enhanced customer satisfaction, and drove sales growth.

Manager of Tire Sales

Firestone
12.2023 - 09.2024

Assisted customers with product inquiries and purchases.

Service Advisor

Hyundai
01.2024 - 08.2024

Executed sales, customer service, and warranty duties effectively.

Service Advisor

DENNIS EAKIN KIA
09.2015 - 09.2023

Delivered exceptional customer service and warranty support.

Us Army

Army
02.2003 - 09.2010

Managed inventory and logistics operations within military framework.

Education

Associate Of Applied Business - Business

Central Texas College
Killeen, TX

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Vehicle assessment
  • Attention to detail
  • Excellent communication
  • Service estimates
  • Service recommendations
  • Team player mentality
  • Handling customer complaints
  • Complaint resolution
  • Price quoting
  • Service scheduling
  • Goal-oriented mindset
  • Performance goals
  • Workflow management
  • Repairs scheduling
  • Client rapport

Timeline

Service Advisor

BATES NISSAN
10.2024 - Current

Service Advisor

Hyundai
01.2024 - 08.2024

Manager of Tire Sales

Firestone
12.2023 - 09.2024

Service Advisor

DENNIS EAKIN KIA
09.2015 - 09.2023

Us Army

Army
02.2003 - 09.2010

Associate Of Applied Business - Business

Central Texas College

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Harolyn Humphrey