Haroun Alkaifi
Yonkers,NY
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
6
6
years of professional experience
Work History
Small Business Manager
Riverside Stationery
Yonkers, NY
03.2017 - Current
- Maintain business bank accounts, payment processing, accounts payable and accounts receivable and taxes.
- Research, planning and writing business plan.
- Customer Service duties including phone calls, email messages and follow-ups concerning product delivery and quality issues.
- Design and implement marketing and sales strategies and implementations.
- Reviewed sales and expense records to make proactive adjustments to policies and procedures.
- Communicate with alternate vendors, negotiate better pricing for bulk orders or investigate the possibility of procuring cheaper materials from alternative sources as part of their daily activities.
- Continuously evaluating materials received for best possible price in order to maximize profitability.
Education
Soar
11.2021
Computer And Information Sciences
Google IT
08.2021
Westchester Community College
Valhalla, NY05.2019
Skills
- Inventory Tracking and Management
- Desktops, Laptops and Mobile Devices Literacy
- Digital Marketing
- Retail Business Management
- Problem Solving
- Google Sheets, Docs
- Microsoft Excel, Word
- Customer Service
- Facebook Ads
- Google Analytics/AdWords
- Sales Tracking
- POS Systems
Languages
Arabic
Timeline
Small Business Manager
Riverside Stationery
03.2017 - Current
Soar
Computer And Information Sciences
Google IT
Westchester Community College
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